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Q.

Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?

 

A.

Some player device such as PlayStation 4 or Xbox One supports 24Hz output with its optional setting. 24Hz output is an optional HDMI feature, so it is  not necessarily supported with displaying devices. Please disable 24Hz output of the player device if the monitor does not support 24Hz input.


[Typical 24Hz supported monitor]

  • FORIS FS2735, FG2421
  • ColorEdge series with HDMI input (e.g. CG2420, CS230)

[Typical 24Hz non-supported monitor]

  • FORIS FS2434, FS2333
  • FlexScan EV series with HDMI input (e.g. EV2750, EV2450)

(As of March 2016)

 

▼ Product Categories:FlexScan, ColorEdge, FORIS FAQ ranking

No. Question Category Date
1 FlexScan
ColorEdge
FORIS
January 20, 2015
2 FlexScan
ColorEdge
FORIS
3 FlexScan
ColorEdge
FORIS
January 5, 2015
4 FlexScan
ColorEdge
FORIS
5 FlexScan
6 FlexScan
7 FlexScan
ColorEdge
8 FlexScan
ColorEdge
FORIS
9 FlexScan
ColorEdge
August 21, 2015
10 FlexScan
ColorEdge
FORIS
March 10, 2016
11 FlexScan
ColorEdge
FORIS
12 FlexScan
ColorEdge
FORIS
December 9, 2014
13 ColorEdge
June 3, 2013
14 FlexScan
ColorEdge
December 19, 2014
15 ColorEdge
16 FlexScan
FORIS
December 26, 2014
17 FlexScan
ColorEdge
FORIS
18 FlexScan
ColorEdge
FORIS
19 ColorEdge
May 1, 2015
20 FlexScan
October 2, 2014

 

▼ Product Categories:FlexScan, ColorEdge, FORIS Latest updates

No. Question Category Date
1 ColorEdge
April 6, 2016
2 FlexScan
ColorEdge
FORIS
March 10, 2016
3 FlexScan
ColorEdge
August 21, 2015
4 FlexScan
ColorEdge
FORIS
June 11, 2015
5 ColorEdge
May 1, 2015
6 FlexScan
ColorEdge
FORIS
March 17, 2015
7 FlexScan
February 5, 2015
8 FlexScan
ColorEdge
FORIS
January 20, 2015
9 FlexScan
ColorEdge
May 26, 2015
10 FlexScan
ColorEdge
FORIS
January 5, 2015
11 FlexScan
FORIS
December 26, 2014
12 FlexScan
ColorEdge
December 19, 2014
13 FlexScan
October 2, 2014
14 FlexScan
October 2, 2014
15 FlexScan
October 2, 2014
16 FlexScan
October 2, 2014
17 FlexScan
October 2, 2014
18 FlexScan
October 2, 2014
19 FlexScan
October 2, 2014
20 FlexScan
October 2, 2014