Sustainability

New Value

EIZO, as a Visual Technology Company,  will create total imaging solutions that address the social issues and enrich people in their professional and personal lives.

 

Business & Plus (B&P)

Choose EIZO, Work Better

The FlexScan series offers excellent image quality and reliability as standard performance features. It also includes advanced features and functions resulting from years of dedicated work in environmental performance and ergonomics, such as minimizing eye fatigue.


EIZO products achieve the most advanced environmental performance in the industry, including an energy-saving design that contributes to reducing CO2 emissions and improved recyclability. They have also been designed so users can work comfortably for extended periods and offer a virtually frameless design for a seamless view across multi-monitor configurations and reduced screen brightness and reflection. Moreover, we have a variety of models that incorporate USB Type-C for compatibility with notebook PCs to contribute to user productivity in the office and while teleworking.


EIZO products are friendly to the environment and ergonomically sound, and widely used within financial trading institutions as well as in offices and educational facilities.

 

Business & Plus (B&P)

  1. Comfortable stress-free trading with frameless multiple monitors
  2. Increase office productivity by connecting the monitor with a notebook computer
  3. Multiple monitor configurations aid CAD operations
  4. Streamlined connection with USB Type-C
     

See case studies about B&P

 

Healthcare

Making Each Life Visual

The importance of medical imaging is growing in our current healthcare service along with advanced medical devices.

In case of team medical care for surgery, doctors and other medical staff need to simultaneously share the patient’s information and a huge amount of numerical data, images, and videos. Also, the surgery videos may also be used for research and education as well as records of the medical treatment.

To achieve this kind of effective imaging operation, EIZO provides consulting services to propose comprehensive visual solutions and soundly address user needs that encompass image display equipment, peripheral equipment, software, and network layout, enabling the construction of an optimal visual environment. By taking full responsibility for the entire process from capturing, recording, distributing and displaying, we are able to revolutionize the video
environment in hospitals, including operating rooms.

 

Healthcare

  1. Diagnosis
  2. Examination
  3. Treatment
     

See case studies about Healthcare

 

Creative Work

Pure Vision. True Precision.

Our ColorEdge series, which we were committed to the color reproduction quality, increases accuracy and work efficiency in creative settings including photo editing, design, printing and video production by achieving and maintaining accurate color display.

Built-in calibration sensors and EIZO’s own color management software enable users to adjust their monitor settings to their individual needs. Also, its own color management solution enables users to simultaneously set the color mode for multiple ColorEdge monitors over a network. This, in turn, enables them to maintain uniform color display throughout the entire workflow, from production to referencing, even when finishing a product with remote work environments, including video production at multiple sites, which boosts the work efficiency of the monitor administrator.

 

Creative Work

  1. Hobby Photography
  2. Pro Photography
  3. Illustration
  4. Design
  5. Printing
  6. Post Production
     

See case studies about Creative Work

 

Vertical & Specific (V&S)

Durability × Quality × Everywhere

EIZO provides visual environment solutions used in specialized applications and environments in areas such as air traffic control, maritime, security and surveillance, railway and factory automation.


We serve diverse needs ranging from improving visibility to ensuring high reliability and display performance that can withstand harsh operating environments. We meet each and every requirement including small quantity production, flexible customization, stable long-term supply, and reliable long-term maintenance by harnessing the visual technology and know-how we have accumulated over the years.

 

Vertical & Specific (V&S)

  1. Air Traffic Control
  2. Maritime
  3. Security & Surveillance
  4. Railway
  5. Factory Automation
     

See case studies about V&S


 

Amusement

Comprehensive Capabilities by Combining EIZO Hardware with Irem Software

We entered the market at the dawn of the pachinko era and have since sought to create amusement products that amaze users, enticing them to continue playing. We have been a key long-time partner of the market’s leading amusement machine manufacturer, producing extremely popular products including the “Sea Story” and “Hammerin’ Harry” series.


Our track record has been supported by the comprehensive capabilities of the EIZO Group. We develop and manufacture the hardware and software for monitors installed in pachinko machines and supply them to the amusement machine manufacturer as an integrated unit.

Our in-house capabilities encompass production planning, video production and software insertion in addition to hardware development and production. This comprehensive capability gives us a major advantage over other manufacturers and video production companies.

Amusement

©SANYO BUSSAN CO.,LTD.

 


 

Development

The EIZO Group will continue creating the world’s best products. We have established a fully integrated in-house system for product planning, development, manufacturing, quality control and aftersales service. This has enabled us to accumulate a wealth of visual technologies and expertise within our organization.

Development

 

 

Accumulating Unrivaled Visual Technologies

We have accumulated a wide variety of visual processing technologies by meeting the high requirements of specific markets such as healthcare, creative work, and Vertical & Specific (V&S) based on developments incorporated in monitors for the Business & Plus (B&P) market.

In particular, the unrivaled quality and reliability essential for these specific markets are realized in both hardware and software technologies. The impressively high image quality and performance associated with our advanced hardware technology is thoroughly managed by a variety of software technologies. The solutions created in this way have been successfully deployed for professional applications that require a consistently high degree of accuracy over long periods of use.

 

Increasing the Convenience of Imaging with New Technologies

We are focusing on developing the technologies necessary to make imaging more convenient, from viewing to functionality. Specifically, we are striving to dramatically improve performance through the integration of our proprietary algorithms and AI technology, develop edge computing that implements these algorithms to achieve the ideal processing for each application, and develop Hi-Fi video codecs to robustly transmit visual information in mission-critical markets. We will apply these technologies to drive the evolution of monitors, cameras, video encoders, and other products to form an imaging chain from the initial input to output of visual data, including image capturing, recording, distributing and displaying, to fully develop our system business: EIZO Visual Systems.


With the accelerating influence from DX the role of imaging technology is becoming increasingly important. We will provide a system for monitoring, recognizing, identifying and judging visual data to support user operations by automating, streamlining and improving accuracy.

 

New Technologies Evolving Capabilities

Devices Creating Products Committed to Exceeding Expectations

Novel devices and image processing technologies are vital for creating innovative products. We therefore pay close attention to the performance of key display devices in strong partnerships with each device manufacturer. In addition, we develop and produce specialized display devices inhouse through our unique technology development and manufacturing methods or apply special processing to display devices as needed, for example, to meet special applications or super-reliability requirements.


Moreover, we have developed our proprietary control systems (firmware) that maximize the ability of display devices to even surpass necessary performance levels, as well as our very own ASIC and FPGA image processors.

 

The Spirit of Global Development

EIZO maintains R&D and manufacturing facilities in multiple locations globally. Each year, EIZO Group companies responsible for R&D gather at the headquarters to introduce their technologies at the in-house exhibition ‘EIZO Technology Showcase’ in order to continue to create the world’s best. This is an important opportunity not only for engineers to exchange information but also for sharing EIZO’s future strategy and vision with sales, planning and manufacturing staff from around the globe.

We also hold global meetings by market to share detailed information on needs and technologies.

Note: Due to risks surrounding COVID-19 we canceled the ‘EIZO Technology Showcase’ for fiscal year 2020. Global strategy meetings for each business unit were held online.

The Spirit of Global Development

 

 


 

Manufacturing

“Stop looking for the reasons why you cannot do it. Think seriously how you can do it!!”
This statement originates from an EIZO production site and is now widely shared as the philosophy of EIZO’s manufacturing. Each and every employee embodies this philosophy, taking pride in their work.

Manufacturing

 

 

Manufacturing Unity through Integrated Group Production

EIZO products are manufactured within the Group in an integrated manner, from manufacturing of electronic circuit boards to assembly and inspection of finished products. Circuit boards are manufactured by EIZO MS Corporation (Ishikawa Prefecture, Japan) and supplied to EIZO factories in Japan, China, and Germany for assembling finished products. They are then used in EIZO monitors sold worldwide.

At each factory, our R&D and manufacturing departments work together from the development stage, freely exchanging ideas for improving manufacturing operations. In addition, our Information Systems Department joins to analyze the massive volume of quality data accumulated daily in the production process. This is to ensure the data is fully used to constantly improve the development of new products, production systems and process design. EIZO’s proven strength is not only in realizing high quality and reliability but also in creating a strong sense of unity as a group across departments and countries.

 

The Spirit of Manufacturing and Technologies

We have consistently incorporated state-of-the-art technologies into EIZO products, which requires the continual refining of our manufacturing expertise and skills. Thus, we provide regular training to all workers at our production sites to continually improve their skills. We also organize annual factory tours for employees of our group companies to share EIZO’s manufacturing spirit and technologies globally.


Note: Due to risks surrounding COVID-19, factory tours were not conducted in fiscal year 2020.

 

Manufacturing Circuit Boards Meeting High Quality Standards

To maintain high quality standards in the mounting of electronic components, the latest equipment is used to adjust the mounting position at micron levels. X-ray inspection prevents defective components from leaving the line by checking areas that cannot be inspected visually, and automated optical inspection confirms the mounting status of all components. The EIZO logo is firmly printed on all circuit boards made to prove the high reliability of EIZO monitors.

Manufacturing Circuit Boards Meeting High Quality Standards

 

Advanced Production Facilities Using AI, Robotics, and IoT

Approximately 80% of the EIZO monitors worldwide are produced at the headquarters factory in Japan. Here, monitors are mass produced on four production floors, each with its own characteristics, as shown in the table below, using the optimal production method according to product characteristics, required production volumes and delivery date requirements.

 

Production Floor Products Produced
Belt conveyor floor Products for business applications with high production volume per model (mainly B&P)
Cell floor Various products in small lots for specific markets (mainly V&S), each product requiring different adjustments and inspections
Hybrid floor Products that are difficult to adjust and therefore time-intensive because of the many adjustment and inspection items (mainly healthcare and creative work); two-thirds of the entire process can be fully automated
Master floor Products with our uniquely customized panels (mainly V&S); includes a large clean room and special equipment


The hybrid floor has a state-of-the-art production line that promotes labor saving and automation by taking advantage of AI, IoT and robotics. This production system collects data in real time such as production progress, the operating status of equipment and measuring instruments and the state of product adjustment. Analyzing this big data supports continual improvements in the product quality and processes.


In addition, we promote the digitization of onsite records using tablet terminals at production sites. We are striving to further improve productivity by accelerating data analysis.

 

Advanced Production Facilities Using AI, Robotics, and IoT

Hybrid floor

Advanced Production Facilities Using AI, Robotics, and IoT

Master floor

 

Inspection System for Catching the Smallest Abnormality

For every single unit we perform a thorough inspection, both visually and mechanically. After going through automated inspection processes, such as screen uniformity, the final image quality inspection is conducted visually by inspectors who have been certified in-house. Monitors are products that people constantly stare at, so we believe in the importance of inspection using the human eye.

Inspection System for Catching the Smallest Abnormality

 


 

Quality Assurance

We never compromise on quality and always strive to deliver highquality products, systems and services that enhance the convenience and increase the value of our customers’ visual environments.

Quality Assurance

 

 

EIZO Group Quality Basic Policy

Last revised on Apr.25, 2012

The EIZO Group is committed to continually fulfilling customers' expectations by proposing and offering high quality products, services, and solutions.


We therefore:

  1. Aim to develop high quality products by pursuing the world's highest level of technology.
  2. Carry out our responsibility for environmental preservation by actively reducing the effects on the environment in every business activity from product development to manufacturing to sales and service.
  3. Set the quality target which are carried out and reviewed by all the employees in every business activity.
  4. Establish a quality management system, review it periodically, and continually improve it to sustain its validity and suitability.
  5. Meet the expectations of both healthcare professionals and those who receive medical treatment by providing medical devices with assured quality, effectiveness, and safety.
  6. Comply with legal and social requirements.

 

Mr. Masayuki Hashimoto
Senior Executive Operating Officer
Research and Development

Certifications

These certifications have been maintained and updated by third parties through external audits.

ISO9001 (Quality Management System)

Standard ISO 9001:2015
Certificate Registr. No. 09 100 3295
First Certification 1993
Scope Product planning, design/development, manufacturing, sales and service of display monitor equipment and peripherals used for computers, entertainment and computing systems
Certification Body TÜV Rheinland Cert GmbH

 

ISO13485 (Medical devices Quality management system)

Standard EN ISO 13485:2016
Certificate Registr. No. SX 601461700001
First Certification 2005
Scope Design and Development, Manufacture, Distribution, Installation and Service of Display monitor equipment and Peripherals for Medical systems (OR, IVR, Diagnostic imaging system and PACS)
Certification Body TÜV Rheinland LGA Products GmbH

 

 

 

Ensuring Quality in Planning & Development—Strengths of In-house Development

At the planning and development stages, by taking advantage of the concentration of departments related to manufacturing, such as planning, development, and production, we have achieved superior standards of quality through application of the Group’s fully integrated in-house development system. In addition to complying with the laws, regulations and standards of each country, we are rigorously assessing risks for each market and application to conduct verification, based on our own reliability standards that reflect diverse events and cases.


We also have our own in-house testing equipment for EMI, EMS and other safety standards, including reliability tests such as high and low temperature tests as well as vibration and drop tests. EIZO’s prompt and careful quality tests in accordance with international standards as well as smoothly delivered feedback to the design and manufacturing teams play major roles in continuously maintaining and improving quality.

 

Main Testing Equipment

MIL-STD-810 Environmental Testing and Assessment

EIZO in-house testing equipment and facilities are capable of conducting tests under harsh conditions such as extreme temperatures and humidity, vibration and shock in accordance with the standards and assessment guidelines for materials procured by the U.S. Department of Defense. Passing the evaluation proves products are able to operate safely in extreme environments.

MIL-STD-810 Environmental Testing and Assessment

Anechoic Chamber

We obtained EMC testing facility certification in 2002 from the U.S. National Voluntary Laboratory Accreditation Program of the U.S. National Institute of Standards and Technology (NIST), based on ISO/IEC 17025 requirements. We also obtained certification from TÜV in 2003.

 

Anechoic Chamber

 

Ensuring Quality in Procurement

EIZO procures more than 10,000 parts from around the world. To provide stable products, systems and services, it is essential to source only quality components. In addition to establishing procurement policies and guidelines and providing them to suppliers, we achieve our quality goals by collaborating with suppliers to ensure quality through the evaluation and verification of samples during the development stage.


To maintain quality even after mass production, we also audit the manufacturing sites of our suppliers and strictly confirm quality. We also develop and share our know-how and market feedback with suppliers as part of building a collaborative and mutually beneficial partnership enabling us to grow together over the long term.

promise1_img16.jpg

 

Ensuring Quality in Production

At each stage of production, important key parameters such as brightness and contrast are automatically recorded and saved and analyzed from various perspectives for real-time quality monitoring. We use this big data to quantify quality control standards, improve production efficiency and provide feedback for new product development.

 

Ensuring Quality in Sales and After-Sales Service

EIZO conducts sales and after-sales activities through our 17 group companies and 20 authorized distributors (as of August 2021).


Working closely with our group companies and authorized distributors through our global network, we are constantly sharing the latest information. In each territory we provide prompt and solid support as well as reliable after-sales service to users by playing a role in monitoring and collecting market quality information and providing feedback on customer needs.


We focus on preventing quality-related incidents. In the unlikely event of an issue related to safety or quality, we will take prompt and appropriate measures (e.g., cause investigation, countermeasure implementation, product repairing, information disclosure, etc.).

 

After-Sales Quality Management