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Q.

Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?

 

A.

Some player device such as PlayStation 4 or Xbox One supports 24Hz output with its optional setting. 24Hz output is an optional HDMI feature, so it is  not necessarily supported with displaying devices. Please disable 24Hz output of the player device if the monitor does not support 24Hz input.


[Typical 24Hz supported monitor]

  • FORIS FS2735, FG2421
  • ColorEdge series with HDMI input (e.g. CG2420, CS230)

[Typical 24Hz non-supported monitor]

  • FORIS FS2434, FS2333
  • FlexScan EV series with HDMI input (e.g. EV2750, EV2450)

(As of March 2016)

 

▼ Model:CS240 FAQ ranking

No. Question Category Date
1 FlexScan
ColorEdge
FORIS
January 20, 2015
2 FlexScan
ColorEdge
FORIS
January 5, 2015
3 FlexScan
ColorEdge
August 21, 2015
4 FlexScan
ColorEdge
FORIS
March 10, 2016
5 ColorEdge
August 9, 2018
6 FlexScan
ColorEdge
FORIS
December 9, 2014
7 ColorEdge
April 6, 2016
8 ColorEdge
May 1, 2015

 

▼ Model:CS240 Latest updates

No. Question Category Date
1 ColorEdge
August 9, 2018
2 ColorEdge
April 6, 2016
3 FlexScan
ColorEdge
FORIS
March 10, 2016
4 FlexScan
ColorEdge
August 21, 2015
5 ColorEdge
May 1, 2015
6 FlexScan
ColorEdge
FORIS
January 20, 2015
7 FlexScan
ColorEdge
FORIS
January 5, 2015
8 FlexScan
ColorEdge
FORIS
December 9, 2014