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Q.

Why doesn't ColorNavigator recognize a ColorMunki sensor?

 

A.

When ColorMunki (ColorMunki Design, ColorMunki Photo) bundled software version Ver.1.1 or later has been installed, the software locks on to the ColorMunki sensor and ColorNavigator can not recognize the ColorMunki sensor.

-Mac OS

Please open “X-Rite Devices” and remove the check from the ColorMunki box in System Preferences before starting ColorNavigator. However, it is necessary to put re-enter the check when you use ColorMunki software.

Note: When rebooting Mac OS, the check is re-entered automatically.

-Windows

Please open “X-Rite Device Services” and remove the check from the ColorMunki box in the Control panel before starting ColorNavigator. However, it is necessary to re-enter check when you use ColorMunki software.

Note: When rebooting OS, the check is re-entered automatically.

 

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