Support
FAQs
Q.
<Touch Screen (Projected Capacitive Technology)> Cursor position is not correct. / Cursor jumps.
A.
• Keep metals away from the panel surface.
• If the touch panel is dirty, the touch panel may not operate properly. Refer to the User’s Manual of the monitor to clean the touch panel.
• The spray for preventing static electricity may influence the sensitivity of the touch panel.
▼ Model：T2381W FAQ ranking
| No. | Question | Category | Date |
|---|---|---|---|
| 1 |
FlexScan DuraVision |
April 17, 2025 | |
| 2 |
FlexScan DuraVision |
January 20, 2015 | |
| 3 |
FlexScan DuraVision |
January 7, 2022 | |
| 4 |
FlexScan DuraVision |
October 2, 2014 | |
| 5 |
FlexScan DuraVision |
October 2, 2014 | |
| 6 |
FlexScan DuraVision |
October 2, 2014 |
▼ Model：T2381W Latest updates
| No. | Question | Category | Date |
|---|---|---|---|
| 1 |
FlexScan DuraVision |
January 7, 2022 | |
| 2 |
FlexScan DuraVision |
April 17, 2025 | |
| 3 |
FlexScan DuraVision |
January 20, 2015 | |
| 4 |
FlexScan DuraVision |
October 2, 2014 | |
| 5 |
FlexScan DuraVision |
October 2, 2014 | |
| 6 |
FlexScan DuraVision |
October 2, 2014 |
