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Is it necessary to install the monitor information file attached to the monitor packages?

If your computer and monitor conform to VESA DDC, the installation of the monitor information file or other special settings are not required. When they are connected to each other, the resolution and refresh rate are automatically set to the optimal values by the Plug-and-Play function. For the Plug-and-Play function, the system environment must comply with VESA DDC. The following OSes are available. -Microsoft Windows 98 -Microsoft Windows Millennium Edition -Microsoft Windows 2000 -Microsoft Windows XP -Microsoft Windows Vista *VESA DDC compliant computers (graphics boards) *VESA DDC compliant monitor cables.

Search results

No.	Question	Category	Date
1	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan ColorEdge FORIS	February 7, 2023
2	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	January 7, 2022
3	"Compatibility Mode" turns on by itself.	FlexScan	April 16, 2021
4	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	April 6, 2020
5	How can I change the Advanced Settings of Auto EcoView?	FlexScan	July 10, 2019
6	Why the signal error is displayed and there are no imag…▼ Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?	FlexScan ColorEdge FORIS	March 10, 2016
7	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	FlexScan ColorEdge RadiForce	August 21, 2015
8	Why the monitor displays wrong color and non-smooth ton…▼ Why the monitor displays wrong color and non-smooth tone when connecting Mac via Mini DisplayPort cable?	FlexScan ColorEdge FORIS	March 17, 2015
9	Is it possible to display resolution of 1920 x 1080 wit…▼ Is it possible to display resolution of 1920 x 1080 without scaling?	FlexScan	February 5, 2015
10	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge FORIS DuraVision RadiForce Accessories	January 20, 2015
11	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge FORIS RadiForce	January 5, 2015

▼ Product Categories：FlexScan FAQ ranking

No.	Question	Category	Date
1	There is a clicking noise coming from the monitor.	FlexScan	January 7, 2022
2	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan	April 6, 2020
3	Is it ok to setup the monitor on painted surface?	FlexScan	January 20, 2015
4	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan	January 5, 2015
5	Does the power ON/OFF operation shorten backlight life?	FlexScan
6	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan
7	Does "Usage Time" in the ScreenManager menu c…▼ Does "Usage Time" in the ScreenManager menu count the screensaver's running time?	FlexScan
8	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan	February 7, 2023
9	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan	July 31, 2020
10	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	FlexScan	August 21, 2015
11	Is it necessary to install the monitor information file…▼ Is it necessary to install the monitor information file attached to the monitor packages?	FlexScan
12	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	FlexScan	March 5, 2020
13	Why does the screen become dark after boot-up a PC, whe…▼ Why does the screen become dark after boot-up a PC, when connecting to a Lenovo PC?	FlexScan	December 26, 2014
14	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan	February 17, 2023
15	Which type of DVI-D cable should I use for square monit…▼ Which type of DVI-D cable should I use for square monitors?	FlexScan
16	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan	July 15, 2022
17	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	FlexScan
18	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (macOS).	FlexScan	December 6, 2022
19	Why the signal error is displayed and there are no imag…▼ Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?	FlexScan	March 10, 2016
20	Why does the screen suddenly go blank or not come back …▼ Why does the screen suddenly go blank or not come back on after wake up from stand by, when connecting to a Lenovo PC via DiaplayPort?	FlexScan

▼ Product Categories：FlexScan Latest updates

No.	Question	Category	Date
1	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan	February 17, 2023
2	There is a clicking noise coming from the monitor.	FlexScan	January 7, 2022
3	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan	July 15, 2022
4	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (macOS).	FlexScan	December 6, 2022
5	"Compatibility Mode" turns on by itself.	FlexScan	April 16, 2021
6	How can I switch input signals with hotkeys using Scree…▼ How can I switch input signals with hotkeys using Screen InStyle?	FlexScan	January 23, 2023
7	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan	July 31, 2020
8	What device name is a USB LAN adapter equipped in a mon…▼ What device name is a USB LAN adapter equipped in a monitor recognized in Windows OS or macOS?	FlexScan	June 29, 2020
9	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan	April 6, 2020
10	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	FlexScan	March 5, 2020
11	How can I change the Advanced Settings of Auto EcoView?	FlexScan	July 10, 2019
12	Why the signal error is displayed and there are no imag…▼ Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?	FlexScan	March 10, 2016
13	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	FlexScan	August 21, 2015
14	Can I use the monitor in environment with corrosive gas…▼ Can I use the monitor in environment with corrosive gas?	FlexScan	June 11, 2015
15	Why the monitor displays wrong color and non-smooth ton…▼ Why the monitor displays wrong color and non-smooth tone when connecting Mac via Mini DisplayPort cable?	FlexScan	March 17, 2015
16	Is it possible to display resolution of 1920 x 1080 wit…▼ Is it possible to display resolution of 1920 x 1080 without scaling?	FlexScan	February 5, 2015
17	Is it ok to setup the monitor on painted surface?	FlexScan	January 20, 2015
18	Why is the screen distorted on the right edge of the mo…▼ Why is the screen distorted on the right edge of the monitor when connected to Mac Pro (Late 2013) via DisplayPort?	FlexScan	May 26, 2015
19	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan	January 5, 2015
20	Why does the screen become dark after boot-up a PC, whe…▼ Why does the screen become dark after boot-up a PC, when connecting to a Lenovo PC?	FlexScan	December 26, 2014

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