TD SYNNEX K.K., a Japanese subsidiary of TD SYNNEX Corporation, is an IT solutions company that leverages its deep knowledge of the Japanese market and its global network to introduce the latest technological trends and provide problem-solving services ahead of the competition. In May 2024, the company relocated its office with the concept of “creating a workplace that promotes collaboration and sparks innovation.” Prior to the relocation, the company had been using EIZO for many years. Now they have installed 204 FlexScan monitors to coincide with their new office. We spoke with the CEO and the project lead to gain insight into the process leading up to the installation, the rationale behind their selection, and their initial impressions.

EIZO Monitors were Ideal for the New Office Concept

“As we aimed to optimize hybrid work, we identified shortcomings in our previous office structure and fixtures. Furthermore, the need to change our business and culture following our merger two years ago prompted us to relocate our office, which entailed significant reforms in line with our new concept of creating a workplace that promotes collaboration and sparks innovation.

“The objective for the new office was to create a bright, open workspace that would facilitate cognitive processes and encourage communication. We initially considered using monitors from other companies, which were being procured by other TD SYNNEX group companies. However, we wanted to select monitors that best matched the concept of the new office, and ultimately decided to continue using EIZO, which had also been used in our previous office.”

TD SYNNEX K.K. created a sophisticated, bright, and open space that welcomes customers right from the entrance.
 

The Five Deciding Factors

1. USB Type-C with Daisy Chaining: Simple Connection and Tidy Cable Management

“In selecting new monitors, our objective was to reduce the number of cables required and to streamline our cable management system. A clean desk creates a brighter, more open space, which was an important element directly linked to the concept of the new office.

“The FlexScan EV2495 and EV2740X premium models we installed are equipped with a USB Type-C port for displaying images, transmitting USB signals, and supplying power to laptops via a single USB Type-C cable. Furthermore, the monitors are equipped with a USB hub and LAN port, allowing for straightforward connection of peripheral devices and maintenance of a stable internet connection. Eliminating the need to carry an AC adapter or docking station has significantly enhanced mobility in the office.

“What’s more, the EV2495 is daisy chain compatible, which allows us to create a dual monitor environment with simpler wiring. The new monitors allow us to connect a laptop to the first monitor via a USB Type-C cable and then connect the two monitors via another USB Type-C cable, creating a multi-monitor environment with minimal effort. This helped us reduce the number of cables required, creating a neater workspace and eliminating the inconvenience of connecting numerous cables to a laptop upon returning from an outing or meeting. We found that no other company's monitors offered such a comprehensive range of functions.

“Some of our group companies were of the opinion that reducing the number of cables was not a priority. However, we believed that reducing the hassle of plugging and unplugging cables, as well as the hassle of carrying around a charging adapter and docking station, would directly lead to improved work efficiency. In a hybrid work environment, we believe this also allows for a more flexible and free-style approach to work. Indeed, a tidier work environment has shown to positively impact workplace morale and facilitate better communication between colleagues.”

The daisy chain function is used to create a dual monitor setup with a single cable from a laptop.
 

2. White Monitor Housing: Color Contributes to Creating a Bright and Open Space

“After careful consideration, we decided to standardize the color of all our monitors to white, replacing the black ones we had been using. While black monitors convey a welcoming and sophisticated ambience, we were mindful that their color could also give the impression of a confined space, impeding active communication. The introduction of white monitors has significantly enhanced the visual appeal of the workplace, creating a bright and open environment that has been well-received by employees. The cables are also white, which contributes to the overall tidiness of the desks. The introduction of a unified and aesthetically pleasing white space has prompted employees to take greater care in maintaining their desks, and the improved visibility has made it easier to locate individuals within the space.

“EIZO was the only company who offered a wide range of white monitors that can also achieve the aforementioned USB Type-C, USB hub, LAN port, and daisy chain functions.”

3. Choose Your Workstyle: Optimal Screen Size and Resolution from a Wide Lineup

“To provide the optimal work environment for each employee's work content and style, we installed two types of monitors from EIZO's extensive lineup. In the hot desking space, employees may select their preferred workstation from a dual monitor (24.1-inch EV2495) or single monitor (27-inch EV2740X) environment.

“The dual monitor environment is primarily utilized by personnel in the back-office department. The ability to display different applications and tasks on each monitor has been well-received by employees, who have found it to be an effective way to organize their thoughts. For the single monitor environment, we selected a 4K model that displays a substantial amount of information. The high-definition and clear display has also been well-received by employees, who have found that multiple windows can be lined up to make full use of the screen, and the excellent visibility allows for seamless navigation without frequent switching or scrolling.”

The EV2740X 4K monitor is used for comfortable working in a single-screen environment

4. Collective Packaging: Promoting Sustainability and Contributing to Efficient Installation

“By utilizing collective packaging, in which all four monitors are packaged together in one box without the stands, we were able to promote sustainability. In comparison to the standard packaging method of individually packing each unit, this allowed us to reduce the amount of packaging material that was discarded. The reduction in loading volume also meant that a single transport trip was sufficient. “Another notable benefit was the increased efficiency of the installation process. There was less packaging to dispose of and, since the necessary accessories and cables were packaged separately, we didn’t need to sort through miscellaneous items during the installation process. This made the entire process smoother.”

5. A Strong Track Record: High Reliability in Professional Markets Around the World

“Initially, other monitor brands had been procured and designated for group companies, so we required approval from our global headquarters to install EIZO monitors. Our IT management department expressed concerns about quality and reliability, so EIZO loaned us equipment to test the monitors in advance. We were able to confirm that the docking function, daisy chain connection, LAN port, and other features were fully operational. Moreover, EIZO's extensive global presence in professional markets reinforced the company's reputation for reliability, which ultimately influenced our decision to proceed with the installation.”

Requests to EIZO

“We would like to request a white mobile monitor. In our new office, there are some seats without monitors, particularly in open spaces. Mobile monitors from other manufacturers, which are only brought out when needed, are currently being used in those spaces. However, we have been unable to find a white mobile monitor that meets our specifications. Therefore, we would love to see EIZO further expand its product line with a solution.”

Future Outlook

“In recent years, there has been a notable shift in focus towards creating workspaces that are neat, open, and spacious. At our company, we are replacing conventional wired network connections with wireless ones and replacing power supplies from electrical outlets with mobile batteries, allowing employees to work freely anywhere in the office. However, as information becomes increasingly digitalized and virtualized, IT equipment is becoming more complex. In light of these developments, we believe that our future mission is to provide equipment that aligns with the latest trends and offers straightforward configuration options.”

Special thanks:
TD SYNNEX K.K.
Website: https://jp.tdsynnex.com/en/

Deployed Products

FlexScan EV2495
FlexScan EV2740X