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Microsoft Surface Pro Compatibility with EIZO Monitors

[Items of validation]

  • Displays BIOS image correctly
  • Displays the image correctly with the recommended resolution and refresh rate
  • Plug & Play works correctly
  • Colors of the image are correct
  • Noise and blinking does not occur
  • "Standby", "Sleep", "Restart", and "Shutdown" functions work correctly
  • USB hub works correctly (excludes EV3285, EV2785, and EV2780)
  • Built-in speakers work correctly


  • This information is provided based on our in-house testing and we do not guarantee the compatibility in respective user environments.
  • We have updated the firmware to the latest version by using Microsoft Surface Dock Updater.
  • We have deleted display cache with "Surface Dock registry file".
  • You need to apply the latest Windows update.
PC Surface Pro
CPU Intel Core m3-7Y30 CPU@1.00GHz 1.61GHz
OS Name Windows 10 Pro 64-bit
Version 1709
OS Build 16299.371
GPU Intel HD Graphics 615
GPU Driver Ver.
Docking Station - Surface Dock
Connector Mini DisplayPort
Cable PM200 (Mini DisplayPort to DisplayPort)
FlexScan EV3285 Yes Limited *1
FlexScan EV3237 Yes Limited *1
FlexScan EV2785 Yes Limited *1
FlexScan EV2780 Yes Limited *1 *2 *3
FlexScan EV2750 Yes Limited *1 *2 *3
FlexScan EV2456 Yes Yes
FlexScan EV2451 Yes Yes
FlexScan EV2450 Yes Yes
FlexScan EV2430 Yes Yes

*1 The monitor does not enter the power save mode.
*2 After restarting Surface Pro, the monitor's resolution may decrease and it may not be possible to change the setting. Restarting the PC is necessary.
*3 By turning the monitor on and off through the main switch or by unplugging and replugging the power cable, the monitor may enter power save mode. Repeat the action to display the screen again.


Precautions when using Surface Dock

* Surface Pro's built-in monitor may blackout or may not enter the power save mode when using Surface Dock.
* The external monitor may not be able to display while Surface Dock's power button is blinking.
* Surface Pro's built-in monitor may not display images after restarting the PC with Surface Dock.
* Surface Pro's built-in monitor may not return from its power save mode.

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