Software

Countermeasure for ColorNavigator / Quick Color Match being Unable to Create an ICC Profile in Windows 10 May 2019 Update (Windows 10, version 1903)

1.Contents

We found the problem that ColorNavigator / Quick Color Match cannot create (overwrite) the ICC profile correctly in Windows 10 May 2019 Update (Windows 10, version 1903). Due to this problem, the correct color might not be displayed.
 

2.Countermeasure

  • Please refrain from applying Windows 10 May 2019 Update until the OS permanent measure is implemented.
  • If you have already applied Windows 10 May 2019 Update, please restart the OS before operating the software.
     

3.Counter Measure by Software

Add a profile re-creation process. However, if it exceeds a certain number of times, an error message and a message prompting you to restart the OS will be displayed, so please restart the OS before operating the software.
 

<Updated Software Version>
ColorNavigator 7 Ver.7.0.4.x (in preparation)
ColorNavigator 6 Ver.6.4.24.2
ColorNavigator NX Ver.1.1.16.x (in preparation)
Quick Color Match Ver.2.1.4.6
 

4.Permanent measure

Please wait for the Windows update to resolve the issue.