Software

Abnormal Display Issue on Microsoft Windows 10 May 2019 Update (1903)

Advisory: We highly recommend not using a PC installed with Microsoft Windows 10 (1903) for the time being, especially for diagnostic imaging or graphics editing which requires tone accuracy.

 

1. The Issue

Tones are not displayed correctly when using Microsoft Windows 10 May 2019 Update (Microsoft Windows 10 (1903)) regardless of the monitor and graphics board used.

OS: Microsoft Windows 10 (1903)
Monitor: All monitors including EIZO products
Graphics board: All graphics boards including EIZO products

 

Example:

Displayed correctly
Displayed correctly
Displayed incorrectly *Banding (vertical stripes) in the gradations
Displayed incorrectly

Above images are for illustrative purposes only. Actual display may differ from above.
This issue does not cause monitor failure.

2. Solution

This issue may depend on the graphics processing of Microsoft Windows 10 (1903), and there is currently no solution within the monitor settings.

We highly recommend not using a PC installed with Microsoft Windows 10 (1903) for the time being, especially for diagnostic imaging or graphics editing which requires tone accuracy.