Abnormal image displayed in 6-bits when connecting to DisplayPort of particular graphics boards

Appendix 1

How to Find the Product Name and Serial Number (Use either of the following ways)

  1. In the monitor’s OSD menu, select [Tool] and then [Monitor Information].
  2. Refer to the name plate located on the back of the monitor.

GX540 Name Plate Sample
02.jpg

Serial number has 8 digits, XXXXX***.
XXXXX: Sequential number starting from 20001xxx.

Probability of Occurrence (according to our internal investigation)

The probability of occurrence after starting up a computer or returning from sleep mode is approximately 1 in 10,000.

Location of Primary Power Switch

 

03.jpg

 

04.jpg

 

  • Unplug and replug the DisplayPort signal cable.

 

RX440 Example

RX440_DisplayPort.jpg

Previous Page