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<Touch Screen (Projected Capacitive Technology)> Cursor position is not correct. / Cursor jumps.

• Keep metals away from the panel surface.

• If the touch panel is dirty, the touch panel may not operate properly. Refer to the User’s Manual of the monitor to clean the touch panel.

• The spray for preventing static electricity may influence the sensitivity of the touch panel.

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No.	Question	Category
81	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	FlexScan ColorEdge FORIS
82	What is the maximum refresh rate supported for each res…▼ What is the maximum refresh rate supported for each resolution on each model?	FlexScan ColorEdge FORIS
83	Can I connect USB compliant peripherals to EIZO LCD mon…▼ Can I connect USB compliant peripherals to EIZO LCD monitors?	FlexScan ColorEdge FORIS
84	Do LCD monitors support interlace signals?
85	Are LCD monitors treated with anti-reflection coating a…▼ Are LCD monitors treated with anti-reflection coating as provided on CRT monitors?	FlexScan ColorEdge FORIS
86	What types of flexible arms are available for my monito…▼ What types of flexible arms are available for my monitor?
87	Can I use a non-supplied video signal cable?	FlexScan ColorEdge FORIS
88	Do EIZO LCD monitors come with a universal power supply…▼ Do EIZO LCD monitors come with a universal power supply?	FlexScan ColorEdge FORIS
89	Are EIZO LCD screens resistant against scratches?	FlexScan ColorEdge FORIS
90	Why does the LCD panel of my monitor have defective pix…▼ Why does the LCD panel of my monitor have defective pixels (Black, Red, Blue, Green and White)?	FlexScan ColorEdge FORIS
91	Do LCD monitors have brightness or color non-uniformity…▼ Do LCD monitors have brightness or color non-uniformity?	FlexScan ColorEdge FORIS
92	Which is better, a single link or a dual link, when usi…▼ Which is better, a single link or a dual link, when using digital signals?	FlexScan ColorEdge
93	Should I use LCD monitors with a high refresh rate to c…▼ Should I use LCD monitors with a high refresh rate to control flicker like with CRT monitors?	FlexScan ColorEdge FORIS
94	Why do the software icon's position and the softwa…▼ Why do the software icon's position and the software window's position and size change every time I turn the monitor's power on and off when connected to a PC via DisplayPort?	FlexScan ColorEdge FORIS
95	Why does the screen suddenly go blank or not come back …▼ Why does the screen suddenly go blank or not come back on after wake up from stand by, when connecting to a Lenovo PC via DiaplayPort?	FlexScan ColorEdge FORIS
96	Why do colors in websites look overly vivid with wide g…▼ Why do colors in websites look overly vivid with wide gamut monitors?	FlexScan ColorEdge FORIS
97	Can I connect a DVI-D cable to a PC or graphics card eq…▼ Can I connect a DVI-D cable to a PC or graphics card equipped with a DVI-I output connector?	FlexScan ColorEdge FORIS
98	Why does the image of an analog signal look blurred eve…▼ Why does the image of an analog signal look blurred even if I adjust the clock and phase?	FlexScan ColorEdge FORIS
99	When using the FlexScan EV2333W or EV2313W, why is the …▼ When using the FlexScan EV2333W or EV2313W, why is the screen not displayed if I turn on the PC before turning on the monitor?	FlexScan
100	Is it necessary to install a monitor driver?	FlexScan

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▼ Product Categories：FlexScan, DuraVision FAQ ranking

No.	Question	Category	Date
1	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan DuraVision	April 17, 2025
2	Can the IP decoder display video from multiple cameras …▼ Can the IP decoder display video from multiple cameras connected to an analog encoder?	DuraVision	September 26, 2024
3	Is it ok to setup the monitor on painted surface?	FlexScan DuraVision	January 20, 2015
4	There is a clicking noise coming from the monitor.	FlexScan DuraVision	January 7, 2022
5	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan
6	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan	January 5, 2015
7	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan	February 7, 2023
8	Does the power ON/OFF operation shorten backlight life?	FlexScan
9	Does "Usage Time" in the ScreenManager menu c…▼ Does "Usage Time" in the ScreenManager menu count the screensaver's running time?	FlexScan
10	Is it necessary to install the monitor information file…▼ Is it necessary to install the monitor information file attached to the monitor packages?	FlexScan
11	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	FlexScan DuraVision	April 17, 2025
12	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan	August 29, 2024
13	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan	July 31, 2020
14	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	FlexScan	August 21, 2015
15	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	FlexScan
16	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan	February 17, 2023
17	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan	September 13, 2024
18	Which type of DVI-D cable should I use for square monit…▼ Which type of DVI-D cable should I use for square monitors?	FlexScan DuraVision
19	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan	July 15, 2022
20	<Touch Screen (Analog Resistive Technology)> Caut…▼ <Touch Screen (Analog Resistive Technology)> Cautions for the Use of the Touch Panel	FlexScan DuraVision	October 2, 2014

▼ Product Categories：FlexScan, DuraVision Latest updates

No.	Question	Category	Date
1	When "Extended" is selected in the multi-moni…▼ When "Extended" is selected in the multi-monitor settings, how will the live screen of the IP decoding box be displayed?	DuraVision	December 19, 2024
2	Can I display H.265 video with ONVIF protocol?	DuraVision	November 28, 2024
3	EIZO Video Wall Plugin for Milestone XProtect Tutorial …▼ EIZO Video Wall Plugin for Milestone XProtect Tutorial Videos	DuraVision	November 28, 2024
4	Panasonic Integrated Camera and IP Decoder Compatibilit…▼ Panasonic Integrated Camera and IP Decoder Compatibility	DuraVision	November 6, 2024
5	Can the IP decoder display video from fisheye camera?	DuraVision	October 31, 2024
6	Can the IP decoder display video from multiple cameras …▼ Can the IP decoder display video from multiple cameras connected to an analog encoder?	DuraVision	September 26, 2024
7	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan	September 13, 2024
8	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan	August 29, 2024
9	Can I connect ACTi analog encoders to the FDF2304W-IP?	DuraVision	August 1, 2024
10	How does the IP decoding box output video signals when …▼ How does the IP decoding box output video signals when I connect two monitors with different resolutions?	DuraVision	April 18, 2024
11	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan	February 17, 2023
12	There is a clicking noise coming from the monitor.	FlexScan DuraVision	January 7, 2022
13	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan	July 15, 2022
14	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (macOS).	FlexScan	December 6, 2022
15	"Compatibility Mode" turns on by itself.	FlexScan	April 16, 2021
16	How can I switch input signals with hotkeys using Scree…▼ How can I switch input signals with hotkeys using Screen InStyle?	FlexScan	January 23, 2023
17	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan	July 31, 2020
18	What device name is a USB LAN adapter equipped in a mon…▼ What device name is a USB LAN adapter equipped in a monitor recognized in Windows OS or macOS?	FlexScan	June 29, 2020
19	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan DuraVision	April 17, 2025
20	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	FlexScan DuraVision	April 17, 2025

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