FAQ | EIZO CORPORATION

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<Touch Screen (Analog Capacitive Technology)> Cursor position is not correct. /Cursor jumps.

-Keep metals away from the panel surface.

-The spray for preventing static electricity may influence the sensibility of the touch panel. Do not use it on cleaning.

Search results

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No.	Question	Category
101	Why doesn't my monitor store adjustment data and w…▼ Why doesn't my monitor store adjustment data and why do I have to readjust the monitor every time I turn it on?
102	Why isn't there a picture with a DVI connection?
103	What is lead-free solder?
104	What is a liquid crystal display (LCD)?
105	What is liquid crystal?
106	There is a pin missing from the D-Sub connector bundled…▼ There is a pin missing from the D-Sub connector bundled with my monitor. Is this a defect?	FlexScan ColorEdge FORIS
107	Can a DVI connector of FlexScan input the signal of HDM…▼ Can a DVI connector of FlexScan input the signal of HDMI from PC with a commercial conversion adapter?	FlexScan
108	Why does a hissing noise emanate from the FlexScan SX30…▼ Why does a hissing noise emanate from the FlexScan SX3031W and SX2762W?	FlexScan
109	Why doesn't the monitor display an image with a re…▼ Why doesn't the monitor display an image with a resolution lower than its native resolution range at the actual scale even by pressing the Auto button?	FlexScan
110	Which type of DVI-D cable should I use for square monit…▼ Which type of DVI-D cable should I use for square monitors?	FlexScan DuraVision
111	Is asbestos contained in EIZO monitors?	FlexScan ColorEdge FORIS
112	Do you have any multipurpose monitors with a reinforced…▼ Do you have any multipurpose monitors with a reinforced glass panel?
113	Are monitor drivers available? Do I have to install an …▼ Are monitor drivers available? Do I have to install an information file?	FlexScan ColorEdge FORIS
114	Can I connect EIZO monitors to Power Mac G4 or G5?	FlexScan ColorEdge FORIS
115	Are EIZO monitors compatible with my computer running W…▼ Are EIZO monitors compatible with my computer running Windows/Mac?
116	Why don't images appear when the message "No …▼ Why don't images appear when the message "No signal" is shown on the screen?	FlexScan ColorEdge FORIS
117	The color of the whole screen is not quite right. How c…▼ The color of the whole screen is not quite right. How can I correct it?	FlexScan ColorEdge FORIS
118	Are LCD monitors affected by static electricity?	FlexScan ColorEdge FORIS
119	Are liquid crystal display monitors affected by tempera…▼ Are liquid crystal display monitors affected by temperature?	FlexScan ColorEdge FORIS
120	Why the monitor profile created by ColorNavigator Ver.6…▼ Why the monitor profile created by ColorNavigator Ver.6.0 cannot be saved in Mac OS X 10.7 environment?	ColorEdge

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▼ Product Categories：FlexScan FAQ ranking

No.	Question	Category	Date
1	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan	April 17, 2025
2	Is it ok to setup the monitor on painted surface?	FlexScan	January 20, 2015
3	There is a clicking noise coming from the monitor.	FlexScan	January 7, 2022
4	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan
5	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan	January 5, 2015
6	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan	February 7, 2023
7	Does the power ON/OFF operation shorten backlight life?	FlexScan
8	Does "Usage Time" in the ScreenManager menu c…▼ Does "Usage Time" in the ScreenManager menu count the screensaver's running time?	FlexScan
9	Is it necessary to install the monitor information file…▼ Is it necessary to install the monitor information file attached to the monitor packages?	FlexScan
10	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	FlexScan	April 17, 2025
11	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan	August 29, 2024
12	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan	July 31, 2020
13	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	FlexScan	August 21, 2015
14	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	FlexScan
15	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan	February 17, 2023
16	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan	September 13, 2024
17	Which type of DVI-D cable should I use for square monit…▼ Which type of DVI-D cable should I use for square monitors?	FlexScan
18	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan	July 15, 2022
19	<Touch Screen (Analog Resistive Technology)> Caut…▼ <Touch Screen (Analog Resistive Technology)> Cautions for the Use of the Touch Panel	FlexScan	October 2, 2014
20	How much difference is there between the electromagneti…▼ How much difference is there between the electromagnetic wave emissions of a CRT and that of a LCD?	FlexScan

▼ Product Categories：FlexScan Latest updates

No.	Question	Category	Date
1	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan	September 13, 2024
2	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan	August 29, 2024
3	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan	February 17, 2023
4	There is a clicking noise coming from the monitor.	FlexScan	January 7, 2022
5	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan	July 15, 2022
6	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (macOS).	FlexScan	December 6, 2022
7	"Compatibility Mode" turns on by itself.	FlexScan	April 16, 2021
8	How can I switch input signals with hotkeys using Scree…▼ How can I switch input signals with hotkeys using Screen InStyle?	FlexScan	January 23, 2023
9	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan	July 31, 2020
10	What device name is a USB LAN adapter equipped in a mon…▼ What device name is a USB LAN adapter equipped in a monitor recognized in Windows OS or macOS?	FlexScan	June 29, 2020
11	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan	April 17, 2025
12	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	FlexScan	April 17, 2025
13	How can I change the Advanced Settings of Auto EcoView?	FlexScan	July 10, 2019
14	Why the signal error is displayed and there are no imag…▼ Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?	FlexScan	March 10, 2016
15	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	FlexScan	August 21, 2015
16	Can I use the monitor in environment with corrosive gas…▼ Can I use the monitor in environment with corrosive gas?	FlexScan	June 11, 2015
17	Why the monitor displays wrong color and non-smooth ton…▼ Why the monitor displays wrong color and non-smooth tone when connecting Mac via Mini DisplayPort cable?	FlexScan	March 17, 2015
18	Is it possible to display resolution of 1920 x 1080 wit…▼ Is it possible to display resolution of 1920 x 1080 without scaling?	FlexScan	February 5, 2015
19	Is it ok to setup the monitor on painted surface?	FlexScan	January 20, 2015
20	Why is the screen distorted on the right edge of the mo…▼ Why is the screen distorted on the right edge of the monitor when connected to Mac Pro (Late 2013) via DisplayPort?	FlexScan	May 26, 2015

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