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Why doesn't ColorNavigator Ver.5 start in multi-monitor environment?

When use ColorNavigator Ver.5, unplug the USB cable once and restart ColorNavigator Ver.5. Once calibration is complete, exit Colornavigator and reconnect the USB cable.

[Applicable monitors]

CG276, CG246, CX270, CX240, CS230 and the latest ColorEdge monitors.

Search results

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No.	Question	Category
121	Why the layout of the validated result PDF created by C…▼ Why the layout of the validated result PDF created by ColorNavigator collapses?	ColorEdge
122	Why the adjustment targets are not passed to ColorNavig…▼ Why the adjustment targets are not passed to ColorNavigator Ver.6.0 when updating from Ver.5.x?	ColorEdge
123	Does ColorNavigator CE support DataColor Spyder3?	ColorEdge
124	Can I calibrate ColorEdge monitors in a dual monitor se…▼ Can I calibrate ColorEdge monitors in a dual monitor setting?
125	What is calibration for?
126	How often should I calibrate monitors?
127	How should I decide the calibration target values on Co…▼ How should I decide the calibration target values on ColorNavigator?	ColorEdge
128	Can I generate monitor profiles with ColorNavigator?	ColorEdge
129	Can I calibrate ColorEdge monitors with non-EIZO calibr…▼ Can I calibrate ColorEdge monitors with non-EIZO calibration sensors such as the Eye-One series, Spyder or others?	ColorEdge
130	Which has better color reproduction ability, CRT monito…▼ Which has better color reproduction ability, CRT monitors or ColorEdge monitors?
131	If I use a ColorEdge monitor with ColorNavigator, can I…▼ If I use a ColorEdge monitor with ColorNavigator, can I simulate the colors of printed materials on the screen?	ColorEdge
132	Why is there noise and shaking of the Apple logo during…▼ Why is there noise and shaking of the Apple logo during start up of the MacOS?	ColorEdge
133	Does ColorNavigator support ColorMunki?	ColorEdge
134	Is a calibration sensor supplied in ColorEdge monitor p…▼ Is a calibration sensor supplied in ColorEdge monitor packages?
135	What is the CAL alert function?	ColorEdge
136	What should I do, when ColorNavigator stops recognizing…▼ What should I do, when ColorNavigator stops recognizing the built-in calibration sensor or the built-in calibration sensor stops working?	ColorEdge
137	Why is screen noise displayed for a few seconds when th…▼ Why is screen noise displayed for a few seconds when the Mac Pro comes out of sleep mode?	ColorEdge
138	I am unable to lower the brightness of my CG303W. What …▼ I am unable to lower the brightness of my CG303W. What should I do?
139	Why does the resolution warning message appear in Color…▼ Why does the resolution warning message appear in ColorNavigator even though my monitor's resolution is the recommended one?	ColorEdge
140	When using a Mini DisplayPort to VGA conversion adapter…▼ When using a Mini DisplayPort to VGA conversion adapter for an analog connection between the monitor and a Mac, a 1920 x 1200 resolution is not displayed. What should I do?	FlexScan ColorEdge

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▼ Product Categories：ColorEdge FAQ ranking

No.	Question	Category	Date
1	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	ColorEdge	April 17, 2025
2	Is it ok to setup the monitor on painted surface?	ColorEdge	January 20, 2015
3	There is a clicking noise coming from the monitor.	ColorEdge	January 7, 2022
4	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	ColorEdge
5	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	ColorEdge	January 5, 2015
6	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	ColorEdge	February 7, 2023
7	Does the power ON/OFF operation shorten backlight life?	ColorEdge
8	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	ColorEdge	April 17, 2025
9	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	ColorEdge	August 29, 2024
10	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	ColorEdge	July 31, 2020
11	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	ColorEdge	August 21, 2015
12	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	ColorEdge
13	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	ColorEdge	February 17, 2023
14	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	ColorEdge	September 13, 2024
15	When using the HDR supported ColorEdge, the color appea…▼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
16	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	ColorEdge	July 15, 2022
17	How much difference is there between the electromagneti…▼ How much difference is there between the electromagnetic wave emissions of a CRT and that of a LCD?	ColorEdge
18	Why the signal error is displayed and there are no imag…▼ Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?	ColorEdge	March 10, 2016
19	ColorNavigator 7 language pack (zip file) automatically…▼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
20	Why does the screen suddenly go blank or not come back …▼ Why does the screen suddenly go blank or not come back on after wake up from stand by, when connecting to a Lenovo PC via DiaplayPort?	ColorEdge

▼ Product Categories：ColorEdge Latest updates

No.	Question	Category	Date
1	ColorNavigator Network Tutorial Videos	ColorEdge	January 16, 2025
2	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	ColorEdge	September 13, 2024
3	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	ColorEdge	August 29, 2024
4	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	ColorEdge	February 17, 2023
5	When using the HDR supported ColorEdge, the color appea…▼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
6	There is a clicking noise coming from the monitor.	ColorEdge	January 7, 2022
7	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	ColorEdge	July 15, 2022
8	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (macOS).	ColorEdge	December 6, 2022
9	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	ColorEdge	July 31, 2020
10	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	ColorEdge	April 17, 2025
11	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	ColorEdge	April 17, 2025
12	Does the round part on the top side of EX3 and EX4 ligh…▼ Does the round part on the top side of EX3 and EX4 light up when running measurements?	ColorEdge	August 2, 2019
13	ColorNavigator 7 language pack (zip file) automatically…▼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
14	When using ColorEdge calibrated by ColorNavigator 6 and…▼ When using ColorEdge calibrated by ColorNavigator 6 and Chrome version.68 or later, colors not displayed correctly.	ColorEdge	February 21, 2019
15	RGB high tones (Especially green) are lost when HDMI co…▼ RGB high tones (Especially green) are lost when HDMI connection used on the CG3145 / CG319X.	ColorEdge	June 28, 2018
16	In some applications, tone characteristics and the colo…▼ In some applications, tone characteristics and the color of the image are not displayed correctly causing low tones to appear lost.	ColorEdge	April 6, 2016
17	Why the signal error is displayed and there are no imag…▼ Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?	ColorEdge	March 10, 2016
18	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	ColorEdge	August 21, 2015
19	Can I use the monitor in environment with corrosive gas…▼ Can I use the monitor in environment with corrosive gas?	ColorEdge	June 11, 2015
20	Why doesn't ColorNavigator Ver.5 start in multi-m…▼ Why doesn't ColorNavigator Ver.5 start in multi-monitor environment?	ColorEdge	May 1, 2015

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