Sustainability
Trust with Stakeholders
EIZO Group companies are engaging with stakeholders in productive dialogue to forge and strengthen bonds of trust.
We aspire to help develop and invigorate local communities in their respective countries and contribute to creating better environments as members of their communities through sponsorship, funding and efforts that leverage the strengths of EIZO technologies and products.
Exceeding Customer Expectations
EIZO communicates with customers in various ways to exceed their expectations and ensure they can confidently select and use
EIZO products and services.
Providing a Wealth of Information for Complete Customer Confidence in Choosing EIZO
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We provide product information at our showrooms and through sales and marketing activities while offering clear explanations in response to inquiries and during consultations through customer liaisons so that customers can depend on us with complete confidence.
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Support that Instills a Sense of Security When Using EIZO Products
We consider customer support before and after purchase as an aspect of EIZO quality. In addition to delivering highly reliable products, we offer customer-centered support services with the hope that they will confidently enjoy our products for a long time, as is seen in our long-term assurance through the five-year warranty* for our monitors. Customers can also choose from different repair services depending on the product and user environment, such as product returns for repair or onsite repairs.
- Excluding some products. Some repairs within the warranty period are subject to additional charges in accordance with the specific terms of the applicable warranty.
Customer Feedback
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Customer inquiries and feedback are quickly disseminated within EIZO to improve product specifications and functions as well as our services by leveraging our integrated product development, production, sales, and customer support capabilities. R&D staff accompany sales representatives on visits to corporate customers so they can listen directory to them and later reflect their requirements in product development. |
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Community Engagement
EIZO Group companies aspire to help develop and invigorate local communities in their respective countries and contribute to creating better environments as members of their communities through efforts that leverage the strengths of our technologies and products.
Pink Ribbon
We participate in the annual Pink Ribbon movement with cooperation from all EIZO Group companies to raise employee awareness of breast cancer and to sponsor and collect donations.
