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Q.

Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?

 

A.

Some player device such as PlayStation 4 or Xbox One supports 24Hz output with its optional setting. 24Hz output is an optional HDMI feature, so it is  not necessarily supported with displaying devices. Please disable 24Hz output of the player device if the monitor does not support 24Hz input.


[Typical 24Hz supported monitor]

  • FORIS FS2735, FG2421
  • ColorEdge series with HDMI input (e.g. CG2420, CS230)

[Typical 24Hz non-supported monitor]

  • FORIS FS2434, FS2333
  • FlexScan EV series with HDMI input (e.g. EV2750, EV2450)

(As of March 2016)

 

▼ Product Categories:FlexScan, ColorEdge, FORIS FAQ ranking

No. Question Category Date
1 FlexScan
ColorEdge
FORIS
January 7, 2022
2 FlexScan
ColorEdge
FORIS
April 6, 2020
3 FlexScan
ColorEdge
FORIS
January 20, 2015
4 FlexScan
ColorEdge
FORIS
January 5, 2015
5 FlexScan
ColorEdge
FORIS
6 FlexScan
ColorEdge
FORIS
7 FlexScan
8 FlexScan
ColorEdge
FORIS
July 31, 2020
9 FlexScan
10 FlexScan
ColorEdge
July 31, 2020
11 FlexScan
ColorEdge
August 21, 2015
12 FlexScan
ColorEdge
FORIS
13 FlexScan
ColorEdge
FORIS
March 10, 2016
14 FlexScan
ColorEdge
FORIS
March 5, 2020
15 ColorEdge
February 21, 2019
16 ColorEdge
March 22, 2019
17 FlexScan
18 FlexScan
FORIS
December 26, 2014
19 FlexScan
ColorEdge
FORIS
20 ColorEdge
January 12, 2023

 

▼ Product Categories:FlexScan, ColorEdge, FORIS Latest updates

No. Question Category Date
1 ColorEdge
January 12, 2023
2 FlexScan
ColorEdge
FORIS
January 7, 2022
3 FlexScan
ColorEdge
July 15, 2022
4 FlexScan
ColorEdge
December 6, 2022
5 FlexScan
April 16, 2021
6 FlexScan
January 23, 2023
7 FlexScan
ColorEdge
July 31, 2020
8 FlexScan
June 29, 2020
9 FlexScan
ColorEdge
FORIS
April 6, 2020
10 FlexScan
ColorEdge
FORIS
March 5, 2020
11 ColorEdge
August 2, 2019
12 FlexScan
July 10, 2019
13 ColorEdge
March 22, 2019
14 ColorEdge
February 21, 2019
15 ColorEdge
June 28, 2018
16 ColorEdge
April 6, 2016
17 FlexScan
ColorEdge
FORIS
March 10, 2016
18 FlexScan
ColorEdge
August 21, 2015
19 FlexScan
ColorEdge
FORIS
June 11, 2015
20 ColorEdge
May 1, 2015