FAQ | EIZO CORPORATION

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In some applications, tone characteristics and the color of the image are not displayed correctly causing low tones to appear lost.

This phenomenon may be solved by changing the profile policy of ColorNavigator or the application's settings.

-If the application has Rendering Intent settings (e.g.:Photoshop (Adobe))

Choose "Perceptual" or "Relative" and uncheck "Black Point Compensation" in the pull-down menu under Rendering Intent.

-If the application does not have Rendering Intent settings (e.g. Preview (Mac), Phocus (Hasselblad))

Uncheck "Reflect black level in tone curve" in the profile policy setting menu.

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No.	Question	Category	Date
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20	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (macOS).	ColorEdge	December 6, 2022

▼ Product Categories：ColorEdge Latest updates

No.	Question	Category	Date
1	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	ColorEdge	September 13, 2024
2	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	ColorEdge	August 29, 2024
3	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	ColorEdge	February 17, 2023
4	When using the HDR supported ColorEdge, the color appea…▼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
5	There is a clicking noise coming from the monitor.	ColorEdge	January 7, 2022
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7	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (macOS).	ColorEdge	December 6, 2022
8	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	ColorEdge	July 31, 2020
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10	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	ColorEdge	March 5, 2020
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20	Why the monitor displays wrong color and non-smooth ton…▼ Why the monitor displays wrong color and non-smooth tone when connecting Mac via Mini DisplayPort cable?	ColorEdge	March 17, 2015

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