Support

FAQs



Order
Show Items


    Search

 

Q.

When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.

 

A.

When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.
 
 
- Phenomena
   Screen flicker appears on screen.
   A monitor may not show image.
 
- Computer
  Mac released after 2018
   - Mac mini (2018),
   - MacBook Pro (15-inch, 2018), etc.
 
- Monitor
  Monitor with DVI input connentor
 
- Connection
  Thunderbolt 3 (USB Type-C) to DVI conversion
  HDMI to DVI conversion
 
 
Regarding these phenomena, this is a known issue and currently there is no way to avoid it by monitor settings.
There is no third-party conversion cable or adapter that we recommend for conversion to DVI.
In order to avoid this problem, please use alternative connection other than DVI conversion if possible.
 
Please contact each manufacturer/distributor about specifications of Mac, conversion cables/adapters by 3rd parties.
 

 

▼ Product Categories:FlexScan, ColorEdge FAQ ranking

No. Question Category Date
1 FlexScan
ColorEdge
January 7, 2022
2 FlexScan
ColorEdge
April 6, 2020
3 FlexScan
ColorEdge
January 20, 2015
4 FlexScan
ColorEdge
January 5, 2015
5 FlexScan
ColorEdge
6 FlexScan
ColorEdge
7 FlexScan
8 FlexScan
ColorEdge
July 31, 2020
9 FlexScan
10 FlexScan
ColorEdge
July 31, 2020
11 FlexScan
ColorEdge
August 21, 2015
12 FlexScan
ColorEdge
13 FlexScan
ColorEdge
March 10, 2016
14 FlexScan
ColorEdge
March 5, 2020
15 ColorEdge
February 21, 2019
16 ColorEdge
March 22, 2019
17 FlexScan
18 FlexScan
December 26, 2014
19 FlexScan
ColorEdge
20 ColorEdge
January 12, 2023

 

▼ Product Categories:FlexScan, ColorEdge Latest updates

No. Question Category Date
1 ColorEdge
January 12, 2023
2 FlexScan
ColorEdge
January 7, 2022
3 FlexScan
ColorEdge
July 15, 2022
4 FlexScan
ColorEdge
December 6, 2022
5 FlexScan
April 16, 2021
6 FlexScan
January 23, 2023
7 FlexScan
ColorEdge
July 31, 2020
8 FlexScan
June 29, 2020
9 FlexScan
ColorEdge
April 6, 2020
10 FlexScan
ColorEdge
March 5, 2020
11 ColorEdge
August 2, 2019
12 FlexScan
July 10, 2019
13 ColorEdge
March 22, 2019
14 ColorEdge
February 21, 2019
15 ColorEdge
June 28, 2018
16 ColorEdge
April 6, 2016
17 FlexScan
ColorEdge
March 10, 2016
18 FlexScan
ColorEdge
August 21, 2015
19 FlexScan
ColorEdge
June 11, 2015
20 ColorEdge
May 1, 2015