FAQ | EIZO CORPORATION

Support

ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.

When you download the ColorNavigator 7 language pack zip file in Safari, the Safari may automatically extract the file.

To prevent this, please set the following.

1. Launch Safari

2. Go to Safari menu and open “Preferences...”.

3. In General tab, uncheck the Open "safe" files after downloading option.

▼ Model：CG3145 FAQ ranking

No.	Question	Category	Date
1	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	ColorEdge	April 17, 2025
2	There is a clicking noise coming from the monitor.	ColorEdge	January 7, 2022
3	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	ColorEdge	February 7, 2023
4	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	ColorEdge	August 29, 2024
5	When using the HDR supported ColorEdge, the color appea…▼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
6	ColorNavigator 7 language pack (zip file) automatically…▼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
7	RGB high tones (Especially green) are lost when HDMI co…▼ RGB high tones (Especially green) are lost when HDMI connection used on the CG3145 / CG319X.	ColorEdge	June 28, 2018

▼ Model：CG3145 Latest updates

No.	Question	Category	Date
1	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	ColorEdge	August 29, 2024
2	When using the HDR supported ColorEdge, the color appea…▼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
3	There is a clicking noise coming from the monitor.	ColorEdge	January 7, 2022
4	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	ColorEdge	April 17, 2025
5	ColorNavigator 7 language pack (zip file) automatically…▼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
6	RGB high tones (Especially green) are lost when HDMI co…▼ RGB high tones (Especially green) are lost when HDMI connection used on the CG3145 / CG319X.	ColorEdge	June 28, 2018
7	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	ColorEdge	February 7, 2023