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Q.

How to Safely Disinfect and Clean EIZO Products (COVID-19)

 

A.

This document applies to all EIZO branded products.
Due to the spread of the novel coronavirus (COVID-19), EIZO has experienced an increase in inquiries regarding how to disinfect and clean its products safely.
Follow the steps outlined below to minimize damage to the products when disinfecting.
 
  1. Wear disposable gloves when cleaning and disinfecting surfaces.
  2. Turn off the device and disconnect AC power. Never clean a product while it is powered on or plugged in.
  3. Disconnect any external devices.
  4. Never spray any liquids directly onto the product.
  5. Use only a soft, lint-free cloth. EIZO recommends the microfiber cloth that comes with EIZO's ScreenCleaner kit. Using material other than a microfiber cloth could cause damage to your product.
  6. Moisten a soft cloth with 70% isopropyl alcohol solution. Please follow the manufacturer’s instructions carefully for cleaning and disinfecting with isopropyl alcohol.
  7. The cloth should be damp, but not dripping wet.
  8. When cleaning a display screen, wipe off any dirt on the display surface with the cloth moistened with cleaning fluid. Do not press on the screen or edge of the frame strongly, as this may result in display malfunctions. Do not attempt to brush as this may scratch the panel.
  9. Ensure surfaces have completely air-dried before turning the device on after cleaning. No moisture should be visible on the surfaces of the product before it is powered on.
  10. Discard the disposable gloves used after each cleaning. Clean your hands immediately after gloves are removed and disposed.
  • The above cleaning process may cause tarnishing, fading of the surface, changes to the screen's glossiness, or image quality reduction.
  • Never use any thinner, benzene, wax, or abrasive cleaner, which may damage the products. Do not let chemicals come into direct contact with the products.
  • Please read the instructions and the limited warranty of the products carefully to familiarize yourself with safe and effective usage.
 

 

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