The USB Type-C port on the following monitors supports USB 3.1 Gen1 (USB communication speed: 5Gbps max.).

However, when using the monitor at the native resolution and refresh rate of 60Hz, the communication speed is limited to the equivalent of USB 2.0 (USB communication speed: 480Mbps max.) due to the monitor specifications.

Therefore, the communication speed of the built-in wired LAN or USB devices connected to the monitor's USB hub will also be reduced to USB 2.0 equivalent.

 

Affected Monitors: FlexScan EV3895 / EV3285 / EV2795 / EV2785 / EV2495 / EV2490 / ColorEdge CG2700X / CS2740

 

 

When you want to prioritize USB communication speed over refresh rate, please set the followings.

 

< FlexScan >

 

 

< ColorEdge >

- For CG2700X

  Please switch the signal format setting to "4K30Hz/USB3.1/YUV/HDR".

 

- For CS2740

  Please switch the signal format setting to "4K 30Hz".

 

When the refresh rate is limited up to 30Hz, you can get 5Gbps max. speed for USB communication.

 

Note) To get both USB 5Gbps and 60Hz of the refresh rate on ColorEdge

When you use a USB Type-B port for USB communication, you can get both 5Gbps max. speed for USB communication and 60Hz of the refresh rate.