Support
FAQs
Q.
When using ColorEdge calibrated by ColorNavigator 6 and Chrome version.68 or later, colors not displayed correctly.
A.
Example: | ||
Displayed correctly | Not displayed correctly (Please look at the circle with black color) | |
This issue has been resolved on Google Chrome version.72.0.3626.109 (Win/Mac).
Please check your Google Chrome version and update to newer version if necessary.
If it is impossible to update Google Chrome version, please change the profile policy of ColorNavigator 6/7.
This phenomenon may be solved by changing the profile policy of ColorNavigator 6/7.
Process6: |
Uncheck ”Reflect black level in tone curve”. |
|
Process3: |
“Preference” - “Extension” |
|
Process4: |
Uncheck ”Reflect black level in tone curve”. |
|
If you perform validation, check ”Reflect black level in tone curve” and select “Parametric curve” and, go to process 5.
▼ Product Categories:ColorEdge FAQ ranking
No. | Question | Category | Date |
---|---|---|---|
1 |
ColorEdge |
April 6, 2020 | |
2 |
ColorEdge |
||
3 |
ColorEdge |
January 7, 2022 | |
4 |
ColorEdge |
January 20, 2015 | |
5 |
ColorEdge |
February 7, 2023 | |
6 |
ColorEdge |
||
7 |
ColorEdge |
March 5, 2020 | |
8 |
ColorEdge |
January 5, 2015 | |
9 |
ColorEdge |
June 28, 2018 | |
10 |
ColorEdge |
January 12, 2023 | |
11 |
ColorEdge |
December 6, 2022 | |
12 |
ColorEdge |
August 29, 2024 | |
13 |
ColorEdge |
August 21, 2015 | |
14 |
ColorEdge |
||
15 |
ColorEdge |
February 21, 2019 | |
16 |
ColorEdge |
July 31, 2020 | |
17 |
ColorEdge |
March 17, 2015 | |
18 |
ColorEdge |
February 17, 2023 | |
19 |
ColorEdge |
September 13, 2024 | |
20 |
ColorEdge |
March 22, 2019 |
▼ Product Categories:ColorEdge Latest updates
No. | Question | Category | Date |
---|---|---|---|
1 |
ColorEdge |
September 13, 2024 | |
2 |
ColorEdge |
August 29, 2024 | |
3 |
ColorEdge |
February 17, 2023 | |
4 |
ColorEdge |
January 12, 2023 | |
5 |
ColorEdge |
January 7, 2022 | |
6 |
ColorEdge |
July 15, 2022 | |
7 |
ColorEdge |
December 6, 2022 | |
8 |
ColorEdge |
July 31, 2020 | |
9 |
ColorEdge |
April 6, 2020 | |
10 |
ColorEdge |
March 5, 2020 | |
11 |
ColorEdge |
August 2, 2019 | |
12 |
ColorEdge |
March 22, 2019 | |
13 |
ColorEdge |
February 21, 2019 | |
14 |
ColorEdge |
June 28, 2018 | |
15 |
ColorEdge |
April 6, 2016 | |
16 |
ColorEdge |
March 10, 2016 | |
17 |
ColorEdge |
August 21, 2015 | |
18 |
ColorEdge |
June 11, 2015 | |
19 |
ColorEdge |
May 1, 2015 | |
20 |
ColorEdge |
March 17, 2015 |