FAQ | EIZO CORPORATION

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Can I use the monitor in environment with corrosive gas?

Do not place in environments with:

-corrosive gases (such as sulfur dioxide, hydrogen sulfide, nitrogen dioxide, chlorine, ammonia, and ozone)

-dust

-components that accelerate corrosion in the atmosphere (such as sodium chloride and sulfur)

-conductive metals and so on

▼ Product Categories：FlexScan, ColorEdge, FORIS, DuraVision, Raptor, RadiForce, Accessories FAQ ranking

No.	Question	Category	Date
1	Does the CG3200X suffer from burn-in?	ColorEdge	September 3, 2026
2	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	January 7, 2022
3	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	June 24, 2025
4	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge FORIS DuraVision RadiForce Accessories	January 20, 2015
5	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge FORIS RadiForce	January 5, 2015
6	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan ColorEdge FORIS
7	Does the power ON/OFF operation shorten backlight life?	FlexScan ColorEdge FORIS
8	Does "Usage Time" in the ScreenManager menu c…▼ Does "Usage Time" in the ScreenManager menu count the screensaver's running time?	FlexScan
9	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan ColorEdge FORIS	February 7, 2023
10	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
11	Is it necessary to install the monitor information file…▼ Is it necessary to install the monitor information file attached to the monitor packages?	FlexScan
12	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
13	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	FlexScan ColorEdge FORIS DuraVision RadiForce Accessories	April 17, 2025
14	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan ColorEdge RadiForce	September 13, 2024
15	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	FlexScan ColorEdge RadiForce	August 21, 2015
16	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan ColorEdge	January 15, 2026
17	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	FlexScan ColorEdge FORIS
18	Which type of DVI-D cable should I use for square monit…▼ Which type of DVI-D cable should I use for square monitors?	FlexScan DuraVision
19	[IP Solution] Can I connect ACTi's analog encoders…▼ [IP Solution] Can I connect ACTi's analog encoders to IP decoders?	DuraVision	November 27, 2025
20	[IP Solution] Can the IP decoder display video from fis…▼ [IP Solution] Can the IP decoder display video from fisheye camera?	DuraVision	November 27, 2025

▼ Product Categories：FlexScan, ColorEdge, FORIS, DuraVision, Raptor, RadiForce, Accessories Latest updates

No.	Question	Category	Date
1	Does the CG3200X suffer from burn-in?	ColorEdge	September 3, 2026
2	[IP Solution] How to Configure Multicast Streaming via …▼ [IP Solution] How to Configure Multicast Streaming via "ONVIF" protocol from i-PRO Cameras	DuraVision	July 16, 2026
3	[IP Solution] Can two-way audio communication be used w…▼ [IP Solution] Can two-way audio communication be used when connecting an IP monitor and an IP speaker?	DuraVision	March 12, 2026
4	[IP Solution] Video display issue with certain cameras …▼ [IP Solution] Video display issue with certain cameras (Affected products: FDF2304W-IP / FDF4627W-IP)	DuraVision	November 27, 2025
5	[IP Solution] IP Decoder is Unable to Display Video fro…▼ [IP Solution] IP Decoder is Unable to Display Video from i-PRO Camera after updating the Firmware of an i-PRO Camera	DuraVision	July 16, 2026
6	ColorNavigator Network Tutorial Videos	ColorEdge	January 16, 2025
7	[IP Solution] When "Extended" is selected in …▼ [IP Solution] When "Extended" is selected in the multi-monitor settings, how will the live screen of the IP decoding box be displayed?	DuraVision	June 11, 2026
8	[IP Solution] Can I display H.265 video with ONVIF prot…▼ [IP Solution] Can I display H.265 video with ONVIF protocol?	DuraVision	November 27, 2025
9	[IP Solution] EIZO Video Wall Plugin for Milestone XPro…▼ [IP Solution] EIZO Video Wall Plugin for Milestone XProtect Tutorial Videos	DuraVision	November 27, 2025
10	[IP Solution] Panasonic Integrated Camera and IP Decode…▼ [IP Solution] Panasonic Integrated Camera and IP Decoder Compatibility	DuraVision	November 27, 2025
11	[IP Solution] Can the IP decoder display video from fis…▼ [IP Solution] Can the IP decoder display video from fisheye camera?	DuraVision	November 27, 2025
12	[IP Solution] Can the IP decoder display video from mul…▼ [IP Solution] Can the IP decoder display video from multiple cameras connected to an analog encoder?	DuraVision	November 27, 2025
13	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan ColorEdge RadiForce	September 13, 2024
14	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
15	[IP Solution] Can I connect ACTi's analog encoders…▼ [IP Solution] Can I connect ACTi's analog encoders to IP decoders?	DuraVision	November 27, 2025
16	[IP Solution] How does the IP decoding box output video…▼ [IP Solution] How does the IP decoding box output video signals when I connect two monitors with different resolutions?	DuraVision	November 27, 2025
17	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan ColorEdge	February 17, 2023
18	When using the HDR supported ColorEdge, the color appea…▼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
19	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	January 7, 2022
20	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan ColorEdge	January 15, 2026

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