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Which chemicals are safe for disinfecting and cleaning monitors and accessories?

The following chemicals may be used for disinfecting and cleaning of EIZO monitors and accessories.

Please read the precautions carefully before using chemical or cleaning solution.

Precautions

Do not use chemicals on a frequent basis. Chemicals such as alcohol and antiseptic solution may cause gloss variation, tarnishing, and fading of the cabinet or panel, and also quality deterioration of the image.
Never use any thinner, benzene, wax, and abrasive cleaner, which may damage the cabinet or panel.
Gently wipe off any dirt on the cabinet or panel surface with a soft cloth with a small amount of cleaner applied. Do not let chemicals come into direct contact with the monitor.
Please read the product's Instructions for Use for details.

Products

Brand	Model
CuratOR EX Series	EX3242, EX3241, EX3140, EX3220, EX2721, EX2621, EX2620, EX3242-3D, EX3141-3D, EX3220-3D, EX2620-3D
RadiForce Series	RX1270, RX850, RX670, RX660, RX560, RX440, RX370, RX360, RX350, RX270, RX250, GX560, GX340, GX240, MX317, MX315W, MX243W, MX242W, MX217, MX216, MX215, MX194, MX191, MS236WT-A, MS236WT, RadiLight
Other EIZO Products	EIZO products other than CuratOR EX and RadiForce (e.g., FlexScan, ColorEdge, etc.)

Tested Chemicals and Cleaning solution

We have tested the following chemicals and cleaner with our products.

Please ensure chemicals are diluted in accordance with safe household usage (e.g. for cleaning tabletops, furniture, objects, etc.) before applying.

Chemical Type	Product Name	CuratOR EX Series	RadiForce Series	Other EIZO Products
Screen Cleaner (NOT disinfectant)	-	Yes	Yes	Yes
Ethanol (alcohol) for disinfection	Ethanol	Yes	Yes *1	N/A
Isopropyl alcohol	Isopropyl alcohol	Yes	Yes *1	*6
Benzalkonium chloride	Welpas	Yes	Yes *2	N/A
Glutaral	Sterihyde	Yes	Yes *3	N/A
Chlorhexidine	Hibitane	No *4	Yes *2	N/A
Alkyldiaminoethylglycine	Tego 51	No *4	Yes *3	N/A
Sodium hypochlorite	Purelox	No	No *5	N/A
Ammonia	Ammonia water	Yes	N/A	N/A
Hydrogen peroxide	Hydrogen peroxide solution	Yes	N/A	N/A
Alkyldiaminoethylglycine hydrochloride	Satenidin solution	Yes	Yes *7	N/A
Benzethonium chloride	Bezeton solution	Yes	N/A	N/A
Glutaral	Cidex Plus28	No *8	Yes *7	N/A
Benzalkonium chloride	Zalkonin solution	No *8	N/A	N/A

*1: Cannot be used on RadiLight

*2: Cannot be used on RX1270

*3: Cannot be used on GX340 or GX240

*4: Can be used on EX2721 only

*5: Can be used on RX850, RX440, RX250, MX242W, MX216, MX215, MX194, MS236WT and RadiLight only

*6: Disinfecting your EIZO Products (COVID-19)

*7: Can be used on RX670 only

*8: Can be used on EX3242 and EX3242-3D only

▼ Product Categories：FlexScan, ColorEdge, FORIS, DuraVision, RadiForce, Accessories FAQ ranking

No.	Question	Category	Date
1	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge FORIS DuraVision RadiForce	April 17, 2025
2	Can the IP decoder display video from multiple cameras …▼ Can the IP decoder display video from multiple cameras connected to an analog encoder?	DuraVision	September 26, 2024
3	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge FORIS DuraVision RadiForce Accessories	January 20, 2015
4	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision RadiForce	January 7, 2022
5	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan ColorEdge FORIS
6	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge FORIS RadiForce	January 5, 2015
7	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan ColorEdge FORIS	February 7, 2023
8	Does the power ON/OFF operation shorten backlight life?	FlexScan ColorEdge FORIS
9	Does "Usage Time" in the ScreenManager menu c…▼ Does "Usage Time" in the ScreenManager menu count the screensaver's running time?	FlexScan
10	Is it necessary to install the monitor information file…▼ Is it necessary to install the monitor information file attached to the monitor packages?	FlexScan
11	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	FlexScan ColorEdge FORIS DuraVision RadiForce Accessories	April 17, 2025
12	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
13	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
14	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	FlexScan ColorEdge RadiForce	August 21, 2015
15	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	FlexScan ColorEdge FORIS
16	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan ColorEdge	February 17, 2023
17	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan ColorEdge RadiForce	September 13, 2024
18	When using the HDR supported ColorEdge, the color appea…▼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
19	Which type of DVI-D cable should I use for square monit…▼ Which type of DVI-D cable should I use for square monitors?	FlexScan DuraVision
20	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan ColorEdge	July 15, 2022

▼ Product Categories：FlexScan, ColorEdge, FORIS, DuraVision, RadiForce, Accessories Latest updates

No.	Question	Category	Date
1	ColorNavigator Network Tutorial Videos	ColorEdge	January 16, 2025
2	When "Extended" is selected in the multi-moni…▼ When "Extended" is selected in the multi-monitor settings, how will the live screen of the IP decoding box be displayed?	DuraVision	December 19, 2024
3	Can I display H.265 video with ONVIF protocol?	DuraVision	November 28, 2024
4	EIZO Video Wall Plugin for Milestone XProtect Tutorial …▼ EIZO Video Wall Plugin for Milestone XProtect Tutorial Videos	DuraVision	November 28, 2024
5	Panasonic Integrated Camera and IP Decoder Compatibilit…▼ Panasonic Integrated Camera and IP Decoder Compatibility	DuraVision	November 6, 2024
6	Can the IP decoder display video from fisheye camera?	DuraVision	October 31, 2024
7	Can the IP decoder display video from multiple cameras …▼ Can the IP decoder display video from multiple cameras connected to an analog encoder?	DuraVision	September 26, 2024
8	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan ColorEdge RadiForce	September 13, 2024
9	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
10	Can I connect ACTi analog encoders to the FDF2304W-IP?	DuraVision	August 1, 2024
11	How does the IP decoding box output video signals when …▼ How does the IP decoding box output video signals when I connect two monitors with different resolutions?	DuraVision	April 18, 2024
12	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan ColorEdge	February 17, 2023
13	When using the HDR supported ColorEdge, the color appea…▼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
14	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision RadiForce	January 7, 2022
15	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan ColorEdge	July 15, 2022
16	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (macOS).	FlexScan ColorEdge	December 6, 2022
17	"Compatibility Mode" turns on by itself.	FlexScan	April 16, 2021
18	How can I switch input signals with hotkeys using Scree…▼ How can I switch input signals with hotkeys using Screen InStyle?	FlexScan	January 23, 2023
19	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
20	What device name is a USB LAN adapter equipped in a mon…▼ What device name is a USB LAN adapter equipped in a monitor recognized in Windows OS or macOS?	FlexScan	June 29, 2020

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