FAQ | EIZO CORPORATION

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Is it ok to setup the monitor on painted surface?

Please avoid placing the monitor on painted, wooden, cloth, or leather surfaces for long periods of time as this may cause traces of the stand's rubber padding to be left behind.

▼ Product Categories：FlexScan, ColorEdge, FORIS, DuraVision, RadiForce, Accessories FAQ ranking

No.	Question	Category	Date
1	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge FORIS DuraVision RadiForce	April 6, 2020
2	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan ColorEdge FORIS
3	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision RadiForce	January 7, 2022
4	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge FORIS DuraVision RadiForce Accessories	January 20, 2015
5	Can the IP decoder display video from multiple cameras …▼ Can the IP decoder display video from multiple cameras connected to an analog encoder?	DuraVision	September 26, 2024
6	Does the power ON/OFF operation shorten backlight life?	FlexScan ColorEdge FORIS
7	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge FORIS RadiForce	January 5, 2015
8	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan ColorEdge FORIS	February 7, 2023
9	Does "Usage Time" in the ScreenManager menu c…▼ Does "Usage Time" in the ScreenManager menu count the screensaver's running time?	FlexScan
10	When using the HDR supported ColorEdge, the color appea…▼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
11	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	FlexScan ColorEdge FORIS DuraVision RadiForce Accessories	March 5, 2020
12	Is it necessary to install the monitor information file…▼ Is it necessary to install the monitor information file attached to the monitor packages?	FlexScan
13	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
14	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
15	ColorNavigator 7 language pack (zip file) automatically…▼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
16	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	FlexScan ColorEdge RadiForce	August 21, 2015
17	RGB high tones (Especially green) are lost when HDMI co…▼ RGB high tones (Especially green) are lost when HDMI connection used on the CG3145 / CG319X.	ColorEdge	June 28, 2018
18	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan ColorEdge	February 17, 2023
19	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	FlexScan ColorEdge FORIS
20	What device name is a USB LAN adapter equipped in a mon…▼ What device name is a USB LAN adapter equipped in a monitor recognized in Windows OS or macOS?	FlexScan	June 29, 2020

▼ Product Categories：FlexScan, ColorEdge, FORIS, DuraVision, RadiForce, Accessories Latest updates

No.	Question	Category	Date
1	When "Extended" is selected in the multi-moni…▼ When "Extended" is selected in the multi-monitor settings, how will the live screen of the IP decoding box be displayed?	DuraVision	December 19, 2024
2	Can I display H.265 video with ONVIF protocol?	DuraVision	November 28, 2024
3	EIZO Video Wall Plugin for Milestone XProtect Tutorial …▼ EIZO Video Wall Plugin for Milestone XProtect Tutorial Videos	DuraVision	November 28, 2024
4	Panasonic Integrated Camera and IP Decoder Compatibilit…▼ Panasonic Integrated Camera and IP Decoder Compatibility	DuraVision	November 6, 2024
5	Can the IP decoder display video from fisheye camera?	DuraVision	October 31, 2024
6	Can the IP decoder display video from multiple cameras …▼ Can the IP decoder display video from multiple cameras connected to an analog encoder?	DuraVision	September 26, 2024
7	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan ColorEdge RadiForce	September 13, 2024
8	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
9	Can I connect ACTi analog encoders to the FDF2304W-IP?	DuraVision	August 1, 2024
10	How does the IP decoding box output video signals when …▼ How does the IP decoding box output video signals when I connect two monitors with different resolutions?	DuraVision	April 18, 2024
11	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan ColorEdge	February 17, 2023
12	When using the HDR supported ColorEdge, the color appea…▼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
13	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision RadiForce	January 7, 2022
14	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan ColorEdge	July 15, 2022
15	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (macOS).	FlexScan ColorEdge	December 6, 2022
16	"Compatibility Mode" turns on by itself.	FlexScan	April 16, 2021
17	How can I switch input signals with hotkeys using Scree…▼ How can I switch input signals with hotkeys using Screen InStyle?	FlexScan	January 23, 2023
18	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
19	What device name is a USB LAN adapter equipped in a mon…▼ What device name is a USB LAN adapter equipped in a monitor recognized in Windows OS or macOS?	FlexScan	June 29, 2020
20	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge FORIS DuraVision RadiForce	April 6, 2020

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