FAQ | EIZO CORPORATION

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When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.

- Phenomena

Screen flicker appears on screen.

A monitor may not show image.

- Computer

Mac released after 2018

- Mac mini (2018),

- MacBook Pro (15-inch, 2018), etc.

- Monitor

Monitor with DVI input connentor

- Connection

Thunderbolt 3 (USB Type-C) to DVI conversion

HDMI to DVI conversion

Regarding these phenomena, this is a known issue and currently there is no way to avoid it by monitor settings.

There is no third-party conversion cable or adapter that we recommend for conversion to DVI.

In order to avoid this problem, please use alternative connection other than DVI conversion if possible.

Please contact each manufacturer/distributor about specifications of Mac, conversion cables/adapters by 3rd parties.

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No.	Question	Category	Date
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4	When using the HDR supported ColorEdge, the color appea…▼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
5	There is a clicking noise coming from the monitor.	FlexScan ColorEdge	January 7, 2022
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7	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (macOS).	FlexScan ColorEdge	December 6, 2022
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10	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
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