FAQ | EIZO CORPORATION

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FAQs

There is a clicking noise coming from the monitor.

This noise is caused by the slight expansion and contraction of the product's structural material due to changes in room temperature.

It is not a malfunction and does not affect the life of the product or its characteristics.

▼ Product Categories：FlexScan, ColorEdge, FORIS, DuraVision, Raptor, RadiForce FAQ ranking

No.	Question	Category	Date
1	Can the IP decoder display video from multiple cameras …▼ Can the IP decoder display video from multiple cameras connected to an analog encoder?	DuraVision	September 26, 2024
2	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	April 17, 2025
3	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge FORIS DuraVision RadiForce	January 20, 2015
4	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	January 7, 2022
5	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan ColorEdge FORIS
6	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan ColorEdge FORIS	February 7, 2023
7	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge FORIS RadiForce	January 5, 2015
8	Does the power ON/OFF operation shorten backlight life?	FlexScan ColorEdge FORIS
9	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	FlexScan ColorEdge FORIS DuraVision RadiForce	April 17, 2025
10	Does "Usage Time" in the ScreenManager menu c…▼ Does "Usage Time" in the ScreenManager menu count the screensaver's running time?	FlexScan
11	What device name is a USB LAN adapter equipped in a mon…▼ What device name is a USB LAN adapter equipped in a monitor recognized in Windows OS or macOS?	FlexScan	June 29, 2020
12	Is it necessary to install the monitor information file…▼ Is it necessary to install the monitor information file attached to the monitor packages?	FlexScan
13	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
14	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
15	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	FlexScan ColorEdge RadiForce	August 21, 2015
16	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan ColorEdge	February 17, 2023
17	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	FlexScan ColorEdge FORIS
18	ColorNavigator 7 language pack (zip file) automatically…▼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
19	When using the HDR supported ColorEdge, the color appea…▼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
20	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan ColorEdge RadiForce	September 13, 2024

▼ Product Categories：FlexScan, ColorEdge, FORIS, DuraVision, Raptor, RadiForce Latest updates

No.	Question	Category	Date
1	ColorNavigator Network Tutorial Videos	ColorEdge	January 16, 2025
2	When "Extended" is selected in the multi-moni…▼ When "Extended" is selected in the multi-monitor settings, how will the live screen of the IP decoding box be displayed?	DuraVision	December 19, 2024
3	Can I display H.265 video with ONVIF protocol?	DuraVision	November 28, 2024
4	EIZO Video Wall Plugin for Milestone XProtect Tutorial …▼ EIZO Video Wall Plugin for Milestone XProtect Tutorial Videos	DuraVision	November 28, 2024
5	Panasonic Integrated Camera and IP Decoder Compatibilit…▼ Panasonic Integrated Camera and IP Decoder Compatibility	DuraVision	November 6, 2024
6	Can the IP decoder display video from fisheye camera?	DuraVision	October 31, 2024
7	Can the IP decoder display video from multiple cameras …▼ Can the IP decoder display video from multiple cameras connected to an analog encoder?	DuraVision	September 26, 2024
8	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan ColorEdge RadiForce	September 13, 2024
9	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
10	Can I connect ACTi analog encoders to the FDF2304W-IP?	DuraVision	August 1, 2024
11	How does the IP decoding box output video signals when …▼ How does the IP decoding box output video signals when I connect two monitors with different resolutions?	DuraVision	April 18, 2024
12	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan ColorEdge	February 17, 2023
13	When using the HDR supported ColorEdge, the color appea…▼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
14	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	January 7, 2022
15	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan ColorEdge	July 15, 2022
16	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (macOS).	FlexScan ColorEdge	December 6, 2022
17	"Compatibility Mode" turns on by itself.	FlexScan	April 16, 2021
18	How can I switch input signals with hotkeys using Scree…▼ How can I switch input signals with hotkeys using Screen InStyle?	FlexScan	January 23, 2023
19	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
20	What device name is a USB LAN adapter equipped in a mon…▼ What device name is a USB LAN adapter equipped in a monitor recognized in Windows OS or macOS?	FlexScan	June 29, 2020

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