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▼ Product Categories：FlexScan, ColorEdge, FORIS, DuraVision, Raptor, RadiForce FAQ ranking

No.	Question	Category	Date
1	[IP Solution] How to Configure Multicast Streaming via …▼ [IP Solution] How to Configure Multicast Streaming via "ONVIF" protocol from i-PRO Cameras	DuraVision	July 16, 2026
2	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	January 7, 2022
3	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	June 24, 2025
4	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge FORIS DuraVision RadiForce	January 20, 2015
5	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge FORIS RadiForce	January 5, 2015
6	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan ColorEdge FORIS
7	Does the power ON/OFF operation shorten backlight life?	FlexScan ColorEdge FORIS
8	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan ColorEdge FORIS	February 7, 2023
9	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
10	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	FlexScan ColorEdge FORIS DuraVision RadiForce	April 17, 2025
11	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
12	Does "Usage Time" in the ScreenManager menu c…▼ Does "Usage Time" in the ScreenManager menu count the screensaver's running time?	FlexScan
13	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan ColorEdge RadiForce	September 13, 2024
14	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	FlexScan ColorEdge RadiForce	August 21, 2015
15	Which type of DVI-D cable should I use for square monit…▼ Which type of DVI-D cable should I use for square monitors?	FlexScan DuraVision
16	Is it necessary to install the monitor information file…▼ Is it necessary to install the monitor information file attached to the monitor packages?	FlexScan
17	<Touch Screen (Analog Resistive Technology)> Caut…▼ <Touch Screen (Analog Resistive Technology)> Cautions for the Use of the Touch Panel	FlexScan DuraVision	October 2, 2014
18	[IP Solution] Can I connect ACTi's analog encoders…▼ [IP Solution] Can I connect ACTi's analog encoders to IP decoders?	DuraVision	November 27, 2025
19	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan ColorEdge	January 15, 2026
20	ColorNavigator 7 language pack (zip file) automatically…▼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019

▼ Product Categories：FlexScan, ColorEdge, FORIS, DuraVision, Raptor, RadiForce Latest updates

No.	Question	Category	Date
1	[IP Solution] How to Configure Multicast Streaming via …▼ [IP Solution] How to Configure Multicast Streaming via "ONVIF" protocol from i-PRO Cameras	DuraVision	July 16, 2026
2	[IP Solution] Can two-way audio communication be used w…▼ [IP Solution] Can two-way audio communication be used when connecting an IP monitor and an IP speaker?	DuraVision	March 12, 2026
3	[IP Solution] Video display issue with certain cameras …▼ [IP Solution] Video display issue with certain cameras (Affected products: FDF2304W-IP / FDF4627W-IP)	DuraVision	November 27, 2025
4	[IP Solution] IP Decoder is Unable to Display Video fro…▼ [IP Solution] IP Decoder is Unable to Display Video from i-PRO Camera after updating the Firmware of an i-PRO Camera	DuraVision	July 16, 2026
5	ColorNavigator Network Tutorial Videos	ColorEdge	January 16, 2025
6	[IP Solution] When "Extended" is selected in …▼ [IP Solution] When "Extended" is selected in the multi-monitor settings, how will the live screen of the IP decoding box be displayed?	DuraVision	June 11, 2026
7	[IP Solution] Can I display H.265 video with ONVIF prot…▼ [IP Solution] Can I display H.265 video with ONVIF protocol?	DuraVision	November 27, 2025
8	[IP Solution] EIZO Video Wall Plugin for Milestone XPro…▼ [IP Solution] EIZO Video Wall Plugin for Milestone XProtect Tutorial Videos	DuraVision	November 27, 2025
9	[IP Solution] Panasonic Integrated Camera and IP Decode…▼ [IP Solution] Panasonic Integrated Camera and IP Decoder Compatibility	DuraVision	November 27, 2025
10	[IP Solution] Can the IP decoder display video from fis…▼ [IP Solution] Can the IP decoder display video from fisheye camera?	DuraVision	November 27, 2025
11	[IP Solution] Can the IP decoder display video from mul…▼ [IP Solution] Can the IP decoder display video from multiple cameras connected to an analog encoder?	DuraVision	November 27, 2025
12	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan ColorEdge RadiForce	September 13, 2024
13	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
14	[IP Solution] Can I connect ACTi's analog encoders…▼ [IP Solution] Can I connect ACTi's analog encoders to IP decoders?	DuraVision	November 27, 2025
15	[IP Solution] How does the IP decoding box output video…▼ [IP Solution] How does the IP decoding box output video signals when I connect two monitors with different resolutions?	DuraVision	November 27, 2025
16	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan ColorEdge	February 17, 2023
17	When using the HDR supported ColorEdge, the color appea…▼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
18	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	January 7, 2022
19	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan ColorEdge	January 15, 2026
20	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (macOS).	FlexScan ColorEdge	January 15, 2026