• Basic Information
  • Software and Drivers
  • Manuals
  • FAQs and Compatibility

FAQs and Compatibility

Dimension Drawing

Product Compatibility

Accessories

Arms Flexible Arm (2-Axes Arm)
LA-120-D
Wall Mount Arm (1-Axis Arm)
LA-011-W
Monitor Cleaning Kit ScreenCleaner

Downloads

Brochures

Security and Surveillance Monitor Solutions (8.57 MB)

Download

DuraVision FDF2304W-IP (1.06 MB)

Download

DuraVision IP Pocket Guide (1.52 MB)

Download

Genetec Partner Leaflet (717 KB)

Download

Software and Drivers Download

Software

 

OSes

 

Software

DuraVision FDF2304W-IP software

*This software is available for the FDF2304W-IP to update from version 4.xxxx. It is not available for the FDF2304W-IP which has software version 2.xxxx or 3.xxxx. Please refer to the installation manual about the way to update.

OSes Version Size Download
4.3201-4.3201 67 MB Download

User's Manual Download

User's manuals may not be available for some end-of-life products. We appreciate your understanding.

Languages

Document Language Size Download
FDF2304W-IP Setup manual (Software Ver.4.3xxx) English 8.73 MB Download
FDF2304W-IP Setup manual (Software Ver.4.3xxx) Chinese-Simplified 9.33 MB Download
FDF2304W-IP Setup manual (Software Ver.4.3xxx) French 8.74 MB Download
FDF2304W-IP Setup manual (Software Ver.4.3xxx) German 9.28 MB Download
FDF2304W-IP Instruction Manual (Software Ver.4.3xxx) English 6.46 MB Download
FDF2304W-IP Installation Manual (Software Ver.4.3xxx) English 30.4 MB Download
FDF2304W-IP / FDF4627W-IP / FDF2711W-IP / DX0211-IP Troubleshooting Guide Rev. C English 314 KB Download
FDF2304W-IP Instruction Manual (Software Ver.4.3xxx) Chinese-Simplified 6.87 MB Download
FDF2304W-IP Installation Manual (Software Ver.4.3xxx) Chinese-Simplified 30.8 MB Download
FDF2304W-IP Instruction Manual (Software Ver.4.3xxx) German 5.73 MB Download
FDF2304W-IP Installation Manual (Software Ver.4.3xxx) German 31.6 MB Download

FAQs

Most recent information is displayed first.

No. Date Question
215 January 7, 2022

There is a clicking noise coming from the monitor.

207 April 6, 2020

How to Safely Disinfect and Clean EIZO Products (COVID-19)

191 January 20, 2015

Is it ok to setup the monitor on painted surface?

Compatibility

Date Subject
June 21, 2022 IP Camera and DuraVision FDF2304W-IP, FDF4627W-IP Compatibility
July 30, 2019 Abnormal Display Issue on Microsoft Windows 10 May 2019 Update (1903)
August 23, 2018 DuraVision IP Decoding Monitor Setup and Tutorial