FAQ | EIZO CORPORATION

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Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?

Some USB 3.0 host controller have a compatibility issue and may not recognize the connected USB devices. In this case, please update the USB 3.0 driver or connect the USB device to the USB 2.0 port of the PC.

EIZO monitor uses the OS default USB driver, and we don't have the update for this issue.

▼ Model：S2411W FAQ ranking

No.	Question	Category	Date
1	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge FORIS RadiForce	April 6, 2020
2	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS RadiForce	January 7, 2022
3	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge FORIS RadiForce	January 20, 2015
4	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan ColorEdge FORIS
5	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge FORIS RadiForce	January 5, 2015
6	Does the power ON/OFF operation shorten backlight life?	FlexScan ColorEdge FORIS
7	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	FlexScan ColorEdge FORIS
8	Does "Usage Time" in the ScreenManager menu c…▼ Does "Usage Time" in the ScreenManager menu count the screensaver's running time?	FlexScan
9	Is it necessary to install the monitor information file…▼ Is it necessary to install the monitor information file attached to the monitor packages?	FlexScan
10	How much difference is there between the electromagneti…▼ How much difference is there between the electromagnetic wave emissions of a CRT and that of a LCD?	FlexScan ColorEdge
11	How long is the lifetime of an EIZO monitor?	FlexScan ColorEdge FORIS
12	Why don't images appear when the message "No …▼ Why don't images appear when the message "No signal" is shown on the screen?	FlexScan ColorEdge FORIS
13	Do letters look smaller on a high resolution monitor th…▼ Do letters look smaller on a high resolution monitor than a low resolution monitor?	FlexScan ColorEdge FORIS
14	When updating Windows, is it necessary to update the &q…▼ When updating Windows, is it necessary to update the "EIZO NANAO CORPORATION-Monitors-***(model name)" program included in the hardware update programs?	FlexScan
15	Can I connect EIZO monitors to Power Mac G4 or G5?	FlexScan ColorEdge FORIS
16	Can I connect two PCs to a monitor?	FlexScan ColorEdge FORIS
17	Afterimages appear when I continuously display one imag…▼ Afterimages appear when I continuously display one image on screen and change the image to different one, is this a problem?	FlexScan ColorEdge FORIS
18	Why does the LCD panel of my monitor have defective pix…▼ Why does the LCD panel of my monitor have defective pixels (Black, Red, Blue, Green and White)?	FlexScan ColorEdge FORIS
19	What type of monitor should I buy for reduced eye strai…▼ What type of monitor should I buy for reduced eye strain and fatigue?	FlexScan ColorEdge FORIS
20	What are the compatible graphics boards with 1680 x 105…▼ What are the compatible graphics boards with 1680 x 1050 resolution monitors and 1920 x 1200 resolution monitors?	FlexScan ColorEdge

▼ Model：S2411W Latest updates

No.	Question	Category	Date
1	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS RadiForce	January 7, 2022
2	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge FORIS RadiForce	April 6, 2020
3	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge FORIS RadiForce	January 20, 2015
4	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge FORIS RadiForce	January 5, 2015
5	Does the power ON/OFF operation shorten backlight life?	FlexScan ColorEdge FORIS
6	When updating Windows, is it necessary to update the &q…▼ When updating Windows, is it necessary to update the "EIZO NANAO CORPORATION-Monitors-***(model name)" program included in the hardware update programs?	FlexScan
7	How much difference is there between the electromagneti…▼ How much difference is there between the electromagnetic wave emissions of a CRT and that of a LCD?	FlexScan ColorEdge
8	Is it necessary to install the monitor information file…▼ Is it necessary to install the monitor information file attached to the monitor packages?	FlexScan
9	Which "FineContrast" mode can achieve the fas…▼ Which "FineContrast" mode can achieve the fastest response time?	FlexScan
10	The specifications of the mounting screws indicate &quo…▼ The specifications of the mounting screws indicate "M4 x 12". What does this mean?	FlexScan ColorEdge FORIS
11	I would like to apply a quakeproof gel cushion to the f…▼ I would like to apply a quakeproof gel cushion to the foot of the ArcSwing 2 stand, but I hear that such a quakeproof cushion cannot be used with antibacterial, fluorine, or siliconized materials. Does the foot of the ArcSwing 2 stand contain such materials?	FlexScan
12	Does "Usage Time" in the ScreenManager menu c…▼ Does "Usage Time" in the ScreenManager menu count the screensaver's running time?	FlexScan
13	What are the compatible graphics boards with 1680 x 105…▼ What are the compatible graphics boards with 1680 x 1050 resolution monitors and 1920 x 1200 resolution monitors?	FlexScan ColorEdge
14	Do letters look smaller on a high resolution monitor th…▼ Do letters look smaller on a high resolution monitor than a low resolution monitor?	FlexScan ColorEdge FORIS
15	Can I connect two PCs to a monitor?	FlexScan ColorEdge FORIS
16	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan ColorEdge FORIS
17	Do ghost images occur when displaying moving pictures o…▼ Do ghost images occur when displaying moving pictures on EIZO LCD monitors?	FlexScan ColorEdge FORIS
18	Afterimages appear when I continuously display one imag…▼ Afterimages appear when I continuously display one image on screen and change the image to different one, is this a problem?	FlexScan ColorEdge FORIS
19	What type of monitor should I buy for reduced eye strai…▼ What type of monitor should I buy for reduced eye strain and fatigue?	FlexScan ColorEdge FORIS
20	How long is the lifetime of an EIZO monitor?	FlexScan ColorEdge FORIS

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