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Q.

When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.

 

A.

When you enable High Dynamic Range (HDR) in OS Display settings to use with ColorEdge selected SDR color mode, the color appears washed out.
 
When you disable High Dynamic Range (HDR) in OS Display settings to use with ColorEdge selected HDR color mode, the color appears extremely overexposed / bright.
 
 
Please set High Dynamic Range in OS Display settings correctly according to the selected color mode of the monitor.
Please refer to the user's manual for the SDR color mode and HDR color mode for each models.
 
 
<the High Dynamic Range setting in OS>
Windows : Settings -> System -> Display -> HDR -> "Use HDR" turn off
macOS : Apple -> System Preferences -> Displays -> Display settings -> "High Dynamic Range" turn off
 
 
          HDR setting (OS): On HDR setting (OS): Off
Color Mode (Monitor): SDR
Color Mode (Monitor): HDR

 

 

 

▼ Model:CG319X FAQ ranking

No. Question Category Date
1 ColorEdge
January 7, 2022
2 ColorEdge
April 6, 2020
3 ColorEdge
February 7, 2023
4 ColorEdge
March 22, 2019
5 ColorEdge
January 12, 2023
6 ColorEdge
February 21, 2019
7 ColorEdge
June 28, 2018

 

▼ Model:CG319X Latest updates

No. Question Category Date
1 ColorEdge
January 12, 2023
2 ColorEdge
January 7, 2022
3 ColorEdge
April 6, 2020
4 ColorEdge
March 22, 2019
5 ColorEdge
February 21, 2019
6 ColorEdge
June 28, 2018
7 ColorEdge
February 7, 2023