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FAQs and Compatibility

Dimension Drawing

Product Compatibility

Accessories

Color Matching Tool Calibration Tool
EX5
EX4
EX3
Monitor Hood CH2400
Arms Wall Mount Arm (1-Axis Arm)
LA-011-W
Mounting Bracket Mounting Plate
VESAMP100
Cable CC100
CP200
PP100
Monitor Cleaning Kit ScreenCleaner

Downloads

Brochures

ColorEdge Series (5.51 MB)

Download

Software and Drivers Download

Software / Drivers

 

OSes

 

Software

ColorNavigator 7 - Color Management Software

Software for calibrating ColorEdge LCD monitors.
Please see the ColorNavigator 7 page for details.
Future releases of ColorNavigator 7 will not support some calibration sensors. Please check here.

[NOTE for Win 11]
Please check whether the retouching software is supported by Windows 11.
About CMYK verification, we support only the viewer that Adobe officially support Windows.


[NOTE for Mac version]
Some measurement devices are not supported by macOS Catalina (10.15).
Please see the Compatibility page for details.

ColorNavigator Ver.7.1.9 will be natively compatible with Mac computers with Apple Silicon.
But, some X-rite or Calibrite calibration sensors (*) that do not yet natively support Mac computers with Apple silicon.
So, Rosetta will be needed to install when using these sensors.
* X-rite: i1 Display 3, i1 Display Pro, i1 Display Pro Plus, i1 Studio, ColorMunki PHOTO, ColorMunki DESIGN
Calibrite: ColorChecker Display Pro, ColorChecker Display Plus, ColorChecker Studio


[Important]
The critical problem that the database file keeps being created is fixed. Ver.7.0.0 - 7.0.3 needs to be updated. Also, please do not go back to the old version.

OSes Version Size Download
macOS Sonoma (14)
macOS Ventura (13)
macOS Monterey (12)
macOS Big Sur (11, M1)
macOS Big Sur (11, Intel)
7.2.1 307 MB Download
Windows 11
Windows 10 (64-bit)
7.2.1 195 MB Download
macOS Catalina (10.15) 7.1.13 276 MB Download
macOS Ventura (13)
macOS Monterey (12)
macOS Big Sur (11, M1)
macOS Big Sur (11, Intel)
macOS Catalina (10.15)
7.1.11 274 MB Download
Windows 11
Windows 10 (64-bit)
7.1.11 184 MB Download

Quick Color Match

Easy Photo-to-Print Color Matching Tool

[NOTE for Win version]
Please check whether the retouching software or print plug-in program are supported by Windows 11.
In Windows 10 May 2019 Update (Windows 10, version 1903), there is a problem that ICC profile creation fails. Please update the OS.
- Please see the Compatibility page for details.

OSes Version Size Download
macOS Sequoia (15)
macOS Sonoma (14)
macOS Ventura (13)
macOS Monterey (12)
new   2.2.12 264 MB Download
Windows 11
Windows 10 (64-bit)
new   2.2.12 148 MB Download
macOS Big Sur (11, M1)
macOS Big Sur (11, Intel)
2.2.11 264 MB Download
macOS Catalina (10.15) 2.2.8 234 MB Download
macOS Ventura (13)
macOS Monterey (12)
macOS Big Sur (11, M1)
macOS Big Sur (11, Intel)
macOS Catalina (10.15)
2.2.7 233 MB Download
Windows 11
Windows 10 (64-bit)
2.2.7 137 MB Download

Drivers

Firmware to switch refresh rate to 30 Hz (CS2400S)

Please apply only when the issue occurs.
Update target version: 10000-10003, 10001-10004, 10001-10005, 20000-10004

OSes Version Size Download
macOS Sonoma (14)
macOS Ventura (13)
macOS Monterey (12)
macOS Big Sur (11, M1)
macOS Big Sur (11, Intel)
20000-10005 4.03 MB Download
Windows 11
Windows 10 (64-bit)
20000-10005 4.07 MB Download

ColorEdge CS2400S Firmware (Update target version: 10000-*****)

Update target version: 10000-10003, 10001-10004

OSes Version Size Download
macOS Ventura (13)
macOS Monterey (12)
10001-10005 3.71 MB Download
Windows 11
Windows 10 (64-bit)
Windows 10 (32-bit)
10001-10005 3.75 MB Download

User's manuals may not be available for some end-of-life products. We appreciate your understanding.

Languages

CS2400S User's manual English, German, French, Russian, Italian, Czech, Swedish, Chinese-Simplified, Chinese-Traditional - HTML
EX5 User's manual English, Chinese-Simplified - HTML
CS2400S Setup guide English, German, French, Russian 1.21 MB Download
CS2400S Setup guide Chinese-Simplified 1.36 MB Download
CS2400S Setup guide Chinese-Traditional 1.26 MB Download
Quick Color Match User's manual English 15.9 MB Download
ColorNavigator 7 User's manual English 4.84 MB Download
Quick Color Match User's manual German 15.7 MB Download
ColorNavigator 7 User's manual German 4.95 MB Download
ColorNavigator 7 User's manual Chinese-Simplified 5.24 MB Download
ColorNavigator 7 Advanced Photo Printing Instructions English 4.32 MB Download
EX4 User's manual English 571 KB Download
CS2400S Compatible Resolutions English, German, French, Russian, Italian, Czech, Chinese-Simplified, Chinese-Traditional, Japanese 312 KB Download
EX4 User's manual Chinese-Simplified 675 KB Download

FAQs

Most recent information is displayed first.

No. Date Question
229 September 13, 2024

How do I properly plug in and unplug the USB Type-C cable?

227 August 29, 2024

EIZO software does not run or run slower under Windows 11.

169 February 7, 2023

Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.

Compatibility

Date Subject
November 14, 2024 macOS Sequoia (15) and EIZO Software Compatibility
October 10, 2024 Microsoft Windows 11 and EIZO Software Compatibility
July 2, 2024 Apple M1/M2/M3 series Chip Equipped Mac Computer and Monitor Compatibility
November 14, 2023 Compatibility Issue Causing External Monitor Flicker or Image Burn-In when Connected to Mac Computer with Apple M1/M2/M3 Series Chip
November 14, 2023 Compatibility Issue Causing Flicker with CS2400S When Connected to Apple M1/M2/M3 series Chip Equipped Mac Computer
November 7, 2023 macOS Sonoma (14) and EIZO Software Compatibility
August 17, 2023 How to Achieve 10-Bit Display Using Adobe Photoshop desktop (ver.18 or later) and Mac with ColorEdge Monitors
August 17, 2023 How to Achieve 10-Bit Display Using Adobe Photoshop desktop (ver.18 or later) and NVIDIA GeForce Series Graphics with ColorEdge Monitors
August 17, 2023 How to Achieve 10-Bit Display Using Adobe Photoshop desktop (ver.18 or later), NVIDIA Quadro, and AMD Radeon Pro/FirePro with ColorEdge Monitors
May 2, 2023 Microsoft Windows 10 and EIZO Software Compatibility
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