FAQ | EIZO CORPORATION

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When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.

- Phenomena

Screen flicker appears on screen.

A monitor may not show image.

- Computer

Mac released after 2018

- Mac mini (2018),

- MacBook Pro (15-inch, 2018), etc.

- Monitor

Monitor with DVI input connentor

- Connection

Thunderbolt 3 (USB Type-C) to DVI conversion

HDMI to DVI conversion

Regarding these phenomena, this is a known issue and currently there is no way to avoid it by monitor settings.

There is no third-party conversion cable or adapter that we recommend for conversion to DVI.

In order to avoid this problem, please use alternative connection other than DVI conversion if possible.

Please contact each manufacturer/distributor about specifications of Mac, conversion cables/adapters by 3rd parties.

▼ Model：SX2462W FAQ ranking

No.	Question	Category	Date
1	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge	April 17, 2025
2	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge	January 20, 2015
3	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
4	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan ColorEdge
5	There is a clicking noise coming from the monitor.	FlexScan ColorEdge	January 7, 2022
6	Does the power ON/OFF operation shorten backlight life?	FlexScan ColorEdge
7	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge	January 5, 2015
8	Does "Usage Time" in the ScreenManager menu c…▼ Does "Usage Time" in the ScreenManager menu count the screensaver's running time?	FlexScan
9	Is it necessary to install the monitor information file…▼ Is it necessary to install the monitor information file attached to the monitor packages?	FlexScan
10	How much difference is there between the electromagneti…▼ How much difference is there between the electromagnetic wave emissions of a CRT and that of a LCD?	FlexScan ColorEdge
11	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	FlexScan ColorEdge
12	Why does the screen suddenly go blank or not come back …▼ Why does the screen suddenly go blank or not come back on after wake up from stand by, when connecting to a Lenovo PC via DiaplayPort?	FlexScan ColorEdge
13	Why don't images appear when the message "No …▼ Why don't images appear when the message "No signal" is shown on the screen?	FlexScan ColorEdge
14	Why do the software icon's position and the softwa…▼ Why do the software icon's position and the software window's position and size change every time I turn the monitor's power on and off when connected to a PC via DisplayPort?	FlexScan ColorEdge
15	How long is the lifetime of an EIZO monitor?	FlexScan ColorEdge
16	Do letters look smaller on a high resolution monitor th…▼ Do letters look smaller on a high resolution monitor than a low resolution monitor?	FlexScan ColorEdge
17	Afterimages appear when I continuously display one imag…▼ Afterimages appear when I continuously display one image on screen and change the image to different one, is this a problem?	FlexScan ColorEdge
18	Are EIZO LCD screens resistant against scratches?	FlexScan ColorEdge
19	Can I connect two PCs to a monitor?	FlexScan ColorEdge
20	The specifications of the mounting screws indicate &quo…▼ The specifications of the mounting screws indicate "M4 x 12". What does this mean?	FlexScan ColorEdge

▼ Model：SX2462W Latest updates

No.	Question	Category	Date
1	There is a clicking noise coming from the monitor.	FlexScan ColorEdge	January 7, 2022
2	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
3	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge	April 17, 2025
4	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge	January 20, 2015
5	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge	January 5, 2015
6	Does the power ON/OFF operation shorten backlight life?	FlexScan ColorEdge
7	When updating Windows, is it necessary to update the &q…▼ When updating Windows, is it necessary to update the "EIZO NANAO CORPORATION-Monitors-***(model name)" program included in the hardware update programs?	FlexScan
8	How much difference is there between the electromagneti…▼ How much difference is there between the electromagnetic wave emissions of a CRT and that of a LCD?	FlexScan ColorEdge
9	Is it necessary to install the monitor information file…▼ Is it necessary to install the monitor information file attached to the monitor packages?	FlexScan
10	Which "FineContrast" mode can achieve the fas…▼ Which "FineContrast" mode can achieve the fastest response time?	FlexScan
11	The specifications of the mounting screws indicate &quo…▼ The specifications of the mounting screws indicate "M4 x 12". What does this mean?	FlexScan ColorEdge
12	I would like to apply a quakeproof gel cushion to the f…▼ I would like to apply a quakeproof gel cushion to the foot of the ArcSwing 2 stand, but I hear that such a quakeproof cushion cannot be used with antibacterial, fluorine, or siliconized materials. Does the foot of the ArcSwing 2 stand contain such materials?	FlexScan
13	Does "Usage Time" in the ScreenManager menu c…▼ Does "Usage Time" in the ScreenManager menu count the screensaver's running time?	FlexScan
14	What are the compatible graphics boards with 1680 x 105…▼ What are the compatible graphics boards with 1680 x 1050 resolution monitors and 1920 x 1200 resolution monitors?	FlexScan ColorEdge
15	Do letters look smaller on a high resolution monitor th…▼ Do letters look smaller on a high resolution monitor than a low resolution monitor?	FlexScan ColorEdge
16	Can I connect two PCs to a monitor?	FlexScan ColorEdge
17	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan ColorEdge
18	Do ghost images occur when displaying moving pictures o…▼ Do ghost images occur when displaying moving pictures on EIZO LCD monitors?	FlexScan ColorEdge
19	Afterimages appear when I continuously display one imag…▼ Afterimages appear when I continuously display one image on screen and change the image to different one, is this a problem?	FlexScan ColorEdge
20	What type of monitor should I buy for reduced eye strai…▼ What type of monitor should I buy for reduced eye strain and fatigue?	FlexScan ColorEdge

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