FAQ | EIZO CORPORATION

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EIZO software does not run or run slower under Windows 11.

EIZO software does not run or run slower under Windows 11 when Smart App Control is enabled.

To solve the issue, please disable Smart App Control in Windows 11.

▼ Model：CG2730 FAQ ranking

No.	Question	Category	Date
1	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge RadiForce	June 24, 2025
2	There is a clicking noise coming from the monitor.	FlexScan ColorEdge RadiForce	January 7, 2022
3	ColorNavigator 7 language pack (zip file) automatically…▼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
4	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
5	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan ColorEdge	February 7, 2023
6	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
7	When using ColorEdge calibrated by ColorNavigator 6 and…▼ When using ColorEdge calibrated by ColorNavigator 6 and Chrome version.68 or later, colors not displayed correctly.	ColorEdge	February 21, 2019

▼ Model：CG2730 Latest updates

No.	Question	Category	Date
1	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
2	There is a clicking noise coming from the monitor.	FlexScan ColorEdge RadiForce	January 7, 2022
3	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
4	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge RadiForce	June 24, 2025
5	ColorNavigator 7 language pack (zip file) automatically…▼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
6	When using ColorEdge calibrated by ColorNavigator 6 and…▼ When using ColorEdge calibrated by ColorNavigator 6 and Chrome version.68 or later, colors not displayed correctly.	ColorEdge	February 21, 2019
7	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan ColorEdge	February 7, 2023