FAQ | EIZO CORPORATION

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EIZO software does not run or run slower under Windows 11.

EIZO software does not run or run slower under Windows 11 when Smart App Control is enabled.

To solve the issue, please disable Smart App Control in Windows 11.

In the Serch Box on taskbar, type "Smart App Control".
Select the Smart App Control system settings.
Change the setting to Off.

▼ Model：CS2420 FAQ ranking

No.	Question	Category	Date
1	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge RadiForce	April 17, 2025
2	There is a clicking noise coming from the monitor.	FlexScan ColorEdge RadiForce	January 7, 2022
3	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan ColorEdge	February 7, 2023
4	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
5	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
6	Why the signal error is displayed and there are no imag…▼ Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?	FlexScan ColorEdge	March 10, 2016
7	ColorNavigator 7 language pack (zip file) automatically…▼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
8	When using ColorEdge calibrated by ColorNavigator 6 and…▼ When using ColorEdge calibrated by ColorNavigator 6 and Chrome version.68 or later, colors not displayed correctly.	ColorEdge	February 21, 2019
9	In some applications, tone characteristics and the colo…▼ In some applications, tone characteristics and the color of the image are not displayed correctly causing low tones to appear lost.	ColorEdge	April 6, 2016

▼ Model：CS2420 Latest updates

No.	Question	Category	Date
1	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
2	There is a clicking noise coming from the monitor.	FlexScan ColorEdge RadiForce	January 7, 2022
3	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
4	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge RadiForce	April 17, 2025
5	ColorNavigator 7 language pack (zip file) automatically…▼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
6	When using ColorEdge calibrated by ColorNavigator 6 and…▼ When using ColorEdge calibrated by ColorNavigator 6 and Chrome version.68 or later, colors not displayed correctly.	ColorEdge	February 21, 2019
7	In some applications, tone characteristics and the colo…▼ In some applications, tone characteristics and the color of the image are not displayed correctly causing low tones to appear lost.	ColorEdge	April 6, 2016
8	Why the signal error is displayed and there are no imag…▼ Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?	FlexScan ColorEdge	March 10, 2016
9	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan ColorEdge	February 7, 2023

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