A critical video display issue has been identified when using the FDF2304W-IP and FDF4627W-IP (equipped with System Software Ver.4) in combination with certain cameras. Specifically, the video display becomes unstable, with symptoms such as swapped display positions or overlapping video feeds.

 

Example: Even without any user operation, the display positions may switch, and the same camera feed may appear on two screens.

 

This issue is caused by compatibility problems between the devices used in certain cameras and our products with System Software Ver.4. Unfortunately, there is no effective solution available.

If this issue is confirmed during actual device testing, we recommend conducting evaluations using IP monitors or IP decoding boxes equipped with System Software Ver.5 to Ver.7.

 

• Panasonic: X8570, S4150, WV-S15*0 series, WV-S22*0 series, WV-S25*0 series
• ELECOM / DX ANTENNA / DELCATEC: CNE3CPZ1, CNE3CBF1, CNE3CDZ1, CNE3CDF1, CNE3CBZ1