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Q.

Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?

 

A.

Some player device such as PlayStation 4 or Xbox One supports 24Hz output with its optional setting. 24Hz output is an optional HDMI feature, so it is  not necessarily supported with displaying devices. Please disable 24Hz output of the player device if the monitor does not support 24Hz input.


[Typical 24Hz supported monitor]

  • FORIS FS2735, FG2421
  • ColorEdge series with HDMI input (e.g. CG2420, CS230)

[Typical 24Hz non-supported monitor]

  • FORIS FS2434, FS2333
  • FlexScan EV series with HDMI input (e.g. EV2750, EV2450)

(As of March 2016)

 

▼ Model:CG277 FAQ ranking

No. Question Category Date
1 FlexScan
ColorEdge
FORIS
January 7, 2022
2 FlexScan
ColorEdge
FORIS
April 6, 2020
3 FlexScan
ColorEdge
FORIS
January 20, 2015
4 FlexScan
ColorEdge
FORIS
January 5, 2015
5 FlexScan
ColorEdge
FORIS
February 7, 2023
6 FlexScan
ColorEdge
July 31, 2020
7 FlexScan
ColorEdge
August 21, 2015
8 ColorEdge
March 22, 2019
9 FlexScan
ColorEdge
FORIS
March 10, 2016
10 ColorEdge
February 21, 2019
11 ColorEdge
April 6, 2016
12 ColorEdge
May 1, 2015
13 FlexScan
ColorEdge
December 19, 2014

 

▼ Model:CG277 Latest updates

No. Question Category Date
1 FlexScan
ColorEdge
FORIS
January 7, 2022
2 FlexScan
ColorEdge
July 31, 2020
3 FlexScan
ColorEdge
FORIS
April 6, 2020
4 ColorEdge
March 22, 2019
5 ColorEdge
February 21, 2019
6 ColorEdge
April 6, 2016
7 FlexScan
ColorEdge
FORIS
March 10, 2016
8 FlexScan
ColorEdge
August 21, 2015
9 ColorEdge
May 1, 2015
10 FlexScan
ColorEdge
FORIS
January 20, 2015
11 FlexScan
ColorEdge
FORIS
January 5, 2015
12 FlexScan
ColorEdge
December 19, 2014
13 FlexScan
ColorEdge
FORIS
February 7, 2023