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RadiCS UX2Latest Update |
- Basic Information
- FAQs and Compatibility
- Warranty
FAQs and Compatibility
Product Compatibility
RadiForce
| Color Monitors |
12MP RX1270 |
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8MP RX850 RX840-MG RX840 MX317W MX315W |
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6MP RX660 RX650 |
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5MP RX560 |
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4MP RX440 RX430 MX300W |
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3.7MP MX270W |
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3MP RX370 RX360 RX350 RX340 RX320 |
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2.3MP MX243W MX242W MX241W MX240W MX220W |
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2MP RX270 RX250 RX240 RX220 RX211 MX217 MX216 MX215 MX210 |
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1MP RS110 MX194 MX191 |
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| Monochrome Monitors |
10MP GX1030 |
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5MP GX560 GX550 GX540 GX530 GS521-ST GS521 GS520 GS510 |
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3MP GX340 GS320 GX320 GS310 |
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2MP GX240 GS220 GX220 |
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| Quality Control Software & Tools |
Network QC Management Software RadiNET Pro RadiNET Pro Web Hosting |
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QC Calibration Sensor UX2 Sensor UX1 Sensor Clip-On Swing Sensor G2 |
Accessories
| For RadiForce | RadiCS Version Up Kit |
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| RadiCS Client License |
FAQs
Most recent information is displayed first.
| No. | Date | Question |
|---|---|---|
| 207 | April 6, 2020 | How to Safely Disinfect and Clean EIZO Products (COVID-19) |
Compatibility
| Date | Subject |
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| January 23, 2019 | A USB signal transmission error may occur between some PCs and EIZO monitors when using EIZO software. |
Warranty
Product Lifecycle Policy
A “Product Lifecycle Policy” has been defined for RadiCS and RadiNET Pro to ensure that customers can always use the product optimally and with confidence. Customers using RadiCS and RadiNET Pro should review this policy to check which phase of the product lifecycle their version is in. Please consider version up* if customers are using a version that has been after "End of Support".
*Since the current version of RadiNET Pro Version 5 is not compatible with RadiCS Version 4 and eralier, it is necessary to use the same version of RadiCS and RadiNET Pro. Version updates are charged.
Version
In RadiCS and RadiNET Pro, the first digit (X) of the version X.Y.Y.Y is the major version and the rest (Y.Y.Y) is the minor version. This policy defines the lifecycle of the major release of the product. We recommend updating immediately to maintain an optimal status for minor updates (e.g. from Version 5.0.12 to Version 5.1.0).
Support Lifecycle
In order to allow customers to perform planned updates, Limited Support* is provided for a certain period of time after the end of sales of the software product.
*The duration of Limited Support may vary depending on the version.
We define the following three phases of support.
"Mainstream" phase
Add support for new RadiForce monitors and new features, and addressing significant defects and vulnerabilities identified during this phase.
"Limited Support" phase
This phase begins with the end of sales, and ends with the end of support. We will not add support for new RadiForce monitors and we will not add new features, but we will address significant defects and vulnerabilities identified during this phase. This phase is prepared for customers to make a major update before the end of support. We will announce the date of "End of Support".
"End of Support" phase
This phase is after the "End of Support" date. We will not address significant defects and vulnerabilities identified after the "End of Support" date. Customers using the software with this phase should update immediately.
Warranty Period
Support period for each version
| Major Version | Release | End of Sales | End of Support | Current phase |
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| Version 3 | September 2007 | August 2010 | August 2017 | End of Support |
| Version 4 | August 2011 | December 2019 | March 2026 | Limited Support |
| Version 5 | November 2018 |
Announced at least one year before the end date of the sale. |
A period of time between the "End of Sales" date and the "End of Support" date. |
Mainstream |