FAQ | EIZO CORPORATION

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FAQs

There is a clicking noise coming from the monitor.

This noise is caused by the slight expansion and contraction of the product's structural material

due to changes in room temperature.

It is not a malfunction and does not affect the life of the product or its characteristics.

▼ Model：CG18 FAQ ranking

No.	Question	Category	Date
1	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	January 7, 2022
2	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	April 6, 2020
3	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge FORIS DuraVision RadiForce	January 20, 2015
4	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge FORIS RadiForce	January 5, 2015
5	Does the power ON/OFF operation shorten backlight life?	FlexScan ColorEdge FORIS
6	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan ColorEdge FORIS
7	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
8	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	FlexScan ColorEdge FORIS
9	When using ColorEdge calibrated by ColorNavigator 6 and…▼ When using ColorEdge calibrated by ColorNavigator 6 and Chrome version.68 or later, colors not displayed correctly.	ColorEdge	February 21, 2019
10	How long is the lifetime of an EIZO monitor?	FlexScan ColorEdge FORIS
11	Why doesn't ColorNavigator Ver.5 start in multi-m…▼ Why doesn't ColorNavigator Ver.5 start in multi-monitor environment?	ColorEdge	May 1, 2015
12	Why don't images appear when the message "No …▼ Why don't images appear when the message "No signal" is shown on the screen?	FlexScan ColorEdge FORIS
13	Why doesn't ColorNavigator recognize a ColorMunki …▼ Why doesn't ColorNavigator recognize a ColorMunki sensor?	ColorEdge
14	Can I calibrate ColorEdge monitors with non-EIZO calibr…▼ Can I calibrate ColorEdge monitors with non-EIZO calibration sensors such as the Eye-One series, Spyder or others?	ColorEdge
15	The specifications of the mounting screws indicate &quo…▼ The specifications of the mounting screws indicate "M4 x 12". What does this mean?	FlexScan ColorEdge FORIS
16	Do letters look smaller on a high resolution monitor th…▼ Do letters look smaller on a high resolution monitor than a low resolution monitor?	FlexScan ColorEdge FORIS
17	Are monitor drivers available? Do I have to install an …▼ Are monitor drivers available? Do I have to install an information file?	FlexScan ColorEdge FORIS
18	Can I connect EIZO monitors to Power Mac G4 or G5?	FlexScan ColorEdge FORIS
19	Do ghost images occur when displaying moving pictures o…▼ Do ghost images occur when displaying moving pictures on EIZO LCD monitors?	FlexScan ColorEdge FORIS
20	Can I connect two PCs to a monitor?	FlexScan ColorEdge FORIS

▼ Model：CG18 Latest updates

No.	Question	Category	Date
1	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	January 7, 2022
2	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
3	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	April 6, 2020
4	When using ColorEdge calibrated by ColorNavigator 6 and…▼ When using ColorEdge calibrated by ColorNavigator 6 and Chrome version.68 or later, colors not displayed correctly.	ColorEdge	February 21, 2019
5	Why doesn't ColorNavigator Ver.5 start in multi-m…▼ Why doesn't ColorNavigator Ver.5 start in multi-monitor environment?	ColorEdge	May 1, 2015
6	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge FORIS DuraVision RadiForce	January 20, 2015
7	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge FORIS RadiForce	January 5, 2015
8	Does the power ON/OFF operation shorten backlight life?	FlexScan ColorEdge FORIS
9	The specifications of the mounting screws indicate &quo…▼ The specifications of the mounting screws indicate "M4 x 12". What does this mean?	FlexScan ColorEdge FORIS
10	Do letters look smaller on a high resolution monitor th…▼ Do letters look smaller on a high resolution monitor than a low resolution monitor?	FlexScan ColorEdge FORIS
11	Can I connect two PCs to a monitor?	FlexScan ColorEdge FORIS
12	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan ColorEdge FORIS
13	Do ghost images occur when displaying moving pictures o…▼ Do ghost images occur when displaying moving pictures on EIZO LCD monitors?	FlexScan ColorEdge FORIS
14	Afterimages appear when I continuously display one imag…▼ Afterimages appear when I continuously display one image on screen and change the image to different one, is this a problem?	FlexScan ColorEdge FORIS
15	What type of monitor should I buy for reduced eye strai…▼ What type of monitor should I buy for reduced eye strain and fatigue?	FlexScan ColorEdge FORIS
16	How long is the lifetime of an EIZO monitor?	FlexScan ColorEdge FORIS
17	Which should I turn on first, the monitor or the comput…▼ Which should I turn on first, the monitor or the computer?	FlexScan ColorEdge FORIS
18	Why are images displayed on LCD monitors sometimes uncl…▼ Why are images displayed on LCD monitors sometimes unclear?	FlexScan ColorEdge FORIS
19	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	FlexScan ColorEdge FORIS
20	What is the maximum refresh rate supported for each res…▼ What is the maximum refresh rate supported for each resolution on each model?	FlexScan ColorEdge FORIS

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