FAQ | EIZO CORPORATION

Support

FAQs

What is the maximum refresh rate supported for each resolution on each model?

Please refer to the specifications of each model on ourProducts page.The recommended refresh rate is 60 Hz for best performance.

▼ Product Categories：FlexScan, ColorEdge, FORIS FAQ ranking

No.	Question	Category	Date
1	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge FORIS	January 20, 2015
2	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge FORIS	January 5, 2015
3	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan ColorEdge FORIS
4	Does the power ON/OFF operation shorten backlight life?	FlexScan ColorEdge FORIS
5	Does "Usage Time" in the ScreenManager menu c…▼ Does "Usage Time" in the ScreenManager menu count the screensaver's running time?	FlexScan
6	Is it necessary to install the monitor information file…▼ Is it necessary to install the monitor information file attached to the monitor packages?	FlexScan
7	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	FlexScan ColorEdge	August 21, 2015
8	Why the signal error is displayed and there are no imag…▼ Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?	FlexScan ColorEdge FORIS	March 10, 2016
9	When I connect a USB cable to EIZO monitors, they indic…▼ When I connect a USB cable to EIZO monitors, they indicate "EIZO USB HID Monitor". Is this a problem?	FlexScan ColorEdge FORIS
10	How much difference is there between the electromagneti…▼ How much difference is there between the electromagnetic wave emissions of a CRT and that of a LCD?	FlexScan ColorEdge
11	Do ghost images occur when displaying moving pictures o…▼ Do ghost images occur when displaying moving pictures on EIZO LCD monitors?	FlexScan ColorEdge FORIS
12	When connecting via HDMI, I cannot set the monitor to i…▼ When connecting via HDMI, I cannot set the monitor to its native resolution but I can set it to 1920x1080. Why?	ColorEdge	June 3, 2013
13	When using ColorEdge calibrated by ColorNavigator 6 and…▼ When using ColorEdge calibrated by ColorNavigator 6 and Chrome version.68 or later, colors not displayed correctly.	ColorEdge	February 21, 2019
14	Why the monitor displays wrong color and non-smooth ton…▼ Why the monitor displays wrong color and non-smooth tone when connecting Mac via HDMI cable?	FlexScan ColorEdge FORIS	December 9, 2014
15	Why doesn't ColorNavigator recognize a ColorMunki …▼ Why doesn't ColorNavigator recognize a ColorMunki sensor?	ColorEdge
16	How long is the lifetime of an EIZO monitor?	FlexScan ColorEdge FORIS
17	Why does the screen become dark after boot-up a PC, whe…▼ Why does the screen become dark after boot-up a PC, when connecting to a Lenovo PC?	FlexScan FORIS	December 26, 2014
18	Why does the screen suddenly go blank or not come back …▼ Why does the screen suddenly go blank or not come back on after wake up from stand by, when connecting to a Lenovo PC via DiaplayPort?	FlexScan ColorEdge FORIS
19	Which type of DVI-D cable should I use for square monit…▼ Which type of DVI-D cable should I use for square monitors?	FlexScan
20	What graphics boards support the EV2730Q, EV2736W, CG27…▼ What graphics boards support the EV2730Q, EV2736W, CG277 and CX271?	FlexScan ColorEdge	December 19, 2014

▼ Product Categories：FlexScan, ColorEdge, FORIS Latest updates

No.	Question	Category	Date
1	ColorNavigator 7 language pack (zip file) automatically…▼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
2	When using ColorEdge calibrated by ColorNavigator 6 and…▼ When using ColorEdge calibrated by ColorNavigator 6 and Chrome version.68 or later, colors not displayed correctly.	ColorEdge	February 21, 2019
3	RGB high tones (Especially green) are lost when HDMI co…▼ RGB high tones (Especially green) are lost when HDMI connection used on the CG3145 / CG319X.	ColorEdge	June 28, 2018
4	In some applications, tone characteristics and the colo…▼ In some applications, tone characteristics and the color of the image are not displayed correctly causing low tones to appear lost.	ColorEdge	April 6, 2016
5	Why the signal error is displayed and there are no imag…▼ Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?	FlexScan ColorEdge FORIS	March 10, 2016
6	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	FlexScan ColorEdge	August 21, 2015
7	Can I use the monitor in environment with corrosive gas…▼ Can I use the monitor in environment with corrosive gas?	FlexScan ColorEdge FORIS	June 11, 2015
8	Why doesn't ColorNavigator Ver.5 start in multi-m…▼ Why doesn't ColorNavigator Ver.5 start in multi-monitor environment?	ColorEdge	May 1, 2015
9	Why the monitor displays wrong color and non-smooth ton…▼ Why the monitor displays wrong color and non-smooth tone when connecting Mac via Mini DisplayPort cable?	FlexScan ColorEdge FORIS	March 17, 2015
10	Is it possible to display resolution of 1920 x 1080 wit…▼ Is it possible to display resolution of 1920 x 1080 without scaling?	FlexScan	February 5, 2015
11	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge FORIS	January 20, 2015
12	Why is the screen distorted on the right edge of the mo…▼ Why is the screen distorted on the right edge of the monitor when connected to Mac Pro (Late 2013) via DisplayPort?	FlexScan ColorEdge	May 26, 2015
13	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge FORIS	January 5, 2015
14	Why does the screen become dark after boot-up a PC, whe…▼ Why does the screen become dark after boot-up a PC, when connecting to a Lenovo PC?	FlexScan FORIS	December 26, 2014
15	What graphics boards support the EV2730Q, EV2736W, CG27…▼ What graphics boards support the EV2730Q, EV2736W, CG277 and CX271?	FlexScan ColorEdge	December 19, 2014
16	<Touch Screen (Analog Resistive Technology)> Caut…▼ <Touch Screen (Analog Resistive Technology)> Cautions for the Use of the Touch Panel	FlexScan	October 2, 2014
17	<Touch Screen (Analog Resistive Technology)> Some…▼ <Touch Screen (Analog Resistive Technology)> Some deflection may appear on the surface of touch panel portion.	FlexScan	October 2, 2014
18	<Touch Screen (Projected Capacitive Technology)> …▼ <Touch Screen (Projected Capacitive Technology)> Cautions for the Use of the Touch Panel	FlexScan	October 2, 2014
19	<Touch Screen (Projected Capacitive Technology)> …▼ <Touch Screen (Projected Capacitive Technology)> Cursor position is not correct. / Cursor jumps.	FlexScan	October 2, 2014
20	<Touch Screen (Projected Capacitive Technology)> …▼ <Touch Screen (Projected Capacitive Technology)> Cursor is jittery. / Drawing lines are not straight and smooth.	FlexScan	October 2, 2014

Keyword	Order	Show Items
Product Category	Type of Information