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FAQs and Compatibility

Product Compatibility

Accessories

Color Matching Tool Calibration Tool
EX3
Monitor Hood CH4
Arms Flexible Arm (3-Axes Arm)
LA-131-D
Wall Mount Arm (3-Axes Arm)
LA-030-W
Wall Mount Arm (1-Axis Arm)
LA-011-W
Mounting Bracket Quick Mount Attachment
QM1
Panel Protector For Wide Monitor
FP-2400W
Monitor Cleaning Kit ScreenCleaner
For ColorEdge Color Calibrator
CX1

Software and Drivers Download

Software / ICC Profiles

 

OSes

 

Software

ColorNavigator 6 - Color Management Software

Software for calibrating ColorEdge LCD monitors. Please see the ColorNavigator 6 page for details.

Software updates of ColorNavigator 6 are no longer available.
‐ There are no plans to support Windows 11 or later
‐ There are no plans to support macOS Catalina (10.15) or later
Please see the Compatibility page for details.
When using the latest OS environment, please use ColorNavigator 7.
When you use a ColorEdge or sensor that is not compatible with ColorNavigator 7, please refrain from updating the OS or change to a model which supports ColorNavigator 7.

[NOTE for Windows 10]
In Windows 10 May 2019 Update (Windows 10, version 1903), there is a problem that ICC profile creation fails. Please do not apply the Update until the OS permanent measure is implemented.
- Please see the Compatibility page for details.

[NOTE for macOS Sierra (10.12)/High Sierra (10.13) ]
When calibrating CG303W, CG301W, CG223W*, CG222W, CG221, CG220, CG211, CG210, the color may calibrate abnormally.
- Please see the Compatibility page for details.

OSes Version Size Download
macOS Mojave (10.14)
macOS High Sierra (10.13)
macOS Sierra (10.12)
OS X El Capitan (10.11)
OS X Yosemite (10.10)
6.4.25 114 MB Download
Windows 10 (64-bit)
Windows 10 (32-bit)
6.4.24.2 84.2 MB Download
Windows 8.1 (64-bit)
Windows 8.1 (32-bit)
Windows 7 (32-bit)
Windows 7 (64-bit)
6.4.24 84.2 MB Download
OS X Mavericks (10.9)
OS X Mountain Lion (10.8)
6.4.19 107 MB Download
Mac OS X 10.7.5 6.4.15 106 MB Download
Mac OS X 10.6.8
Mac OS X 10.5.8
Mac OS X 10.4.11
6.4.7 233 MB Download
Windows Vista (32-bit)
Windows Vista (64-bit)
Windows XP (32-bit)
Windows XP (64-bit)
6.4.7 88 MB Download

UniColor Pro

Software for simulating color vision deficiency (protanopia, deuteranopia, and tritanope).
Please see the UniColorPro page for details.

Software updates of UniColor Pro are no longer available.

OSes Version Size Download
macOS High Sierra (10.13)
macOS Sierra (10.12)
OS X El Capitan (10.11)
OS X Yosemite (10.10)
1.5.2 5.1 MB Download
Windows 10 (64-bit)
Windows 10 (32-bit)
Windows 8.1 (64-bit)
Windows 8.1 (32-bit)
Windows 8 (64-bit)
Windows 8 (32-bit)
Windows 7 (32-bit)
Windows 7 (64-bit)
Windows Vista (32-bit)
Windows Vista (64-bit)
1.5.1 3.13 MB Download
OS X Mavericks (10.9)
OS X Mountain Lion (10.8)
Mac OS X 10.7.5
Mac OS X 10.6.8
1.5.1 5.64 MB Download
Windows XP (32-bit)
Windows XP (64-bit)
1.5.0.3 3.05 MB Download
Mac OS X 10.5.8 1.5.0.3 5.52 MB Download

Screen Adjustment Pattern Files

OSes Version Size Download
Windows
Mac OS
1.0.0 145 KB Download

ICC Profiles

ICC Profiles

OSes Version Size Download
Mac OS X 10.2 or later
Mac OS 9.2.2
4.03 KB Download
Windows Vista (32-bit)
Windows Vista (64-bit)
Windows XP (32-bit)
Windows XP (64-bit)
Windows 2000
1 10.6 KB Download

User's manuals may not be available for some end-of-life products. We appreciate your understanding.

Languages

ColorEdge CG241W User's Manual (English) English 3.59 MB Download
ColorNavigator Ver.6.4.24 User's manual English 5.9 MB Download
ColorEdge CG241W User's Manual (German) German 3.51 MB Download
ColorNavigator Ver.6.4.24 User's manual German 6.77 MB Download
ColorEdge CG241W User's Manual (French) French 3.66 MB Download
ColorEdge CG241W User's Manual (Czech) Czech 4.5 MB Download
ColorEdge CG241W User's Manual (Chinese-Simplified) Chinese-Simplified 3.56 MB Download
ColorNavigator Ver.6.4.24 User's manual Chinese-Simplified 5.72 MB Download
ColorEdge CG241W Setup Manual (Chinese-Simplified, German, English, French) English, German, French, Chinese-Simplified 5.64 MB Download
UniColor Pro 1.5.2 Software manual English 703 KB Download
ScreenSlicer Ver.1.1.5 Software manual (English) English 1.88 MB Download

FAQs

Most recent information is displayed first.

No. Date Question
215 January 7, 2022

There is a clicking noise coming from the monitor.

207 April 6, 2020

How to Safely Disinfect and Clean EIZO Products (COVID-19)

191 January 20, 2015

Is it ok to setup the monitor on painted surface?

189 January 5, 2015

Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?

18

Why doesn't the "Auto adjustment button" work properly?

Compatibility

Date Subject
January 18, 2022 How to Correctly Rotate Your Monitor Vertically
May 25, 2021 Microsoft Windows 10 November 2019 Update (1909) and EIZO Software Compatibility
May 25, 2021 32-bit ColorNavigator Software and Sensors Incompatible with macOS Catalina (10.15)
May 25, 2021 macOS Catalina (10.15) and EIZO Software Compatibility
December 22, 2020 Thunderbolt 3 Equipped MacBook Pro (2016) and EIZO Monitor Compatibility
November 5, 2020 Microsoft Windows 10 May 2020 Update (2004) and EIZO Software Compatibility
May 26, 2020 Microsoft Windows 10 May 2019 Update (1903) and EIZO Software Compatibility
October 31, 2019 Countermeasure for ColorNavigator / Quick Color Match being Unable to Create an ICC Profile in Windows 10 May 2019 Update (Windows 10, version 1903)
July 30, 2019 Abnormal Display Issue on Microsoft Windows 10 May 2019 Update (1903)
June 4, 2019 Microsoft Windows 10 October 2018 Update (1809) Compatibility with EIZO Software
May 23, 2019 Microsoft Windows 10 April 2018 Update (1803) Compatibility with EIZO Software
February 21, 2019 Microsoft Windows 10 April 2018 Update (1803) Compatibility with EIZO Software
January 23, 2019 A USB signal transmission error may occur between some PCs and EIZO monitors when using EIZO software.
January 10, 2019 macOS Mojave (10.14) Compatibility with EIZO Software
December 11, 2017 Countermeasure for ColorNavigator 6 / NX being Unable to Apply a Profile in macOS High Sierra (10.13)
September 28, 2017 macOS High Sierra (10.13) Compatibility with EIZO Software
April 11, 2017 Microsoft Windows 10 Creators Update (1703) Compatibility with EIZO Software
October 7, 2016 macOS Sierra (10.12) Compatibility with EIZO Software
April 14, 2016 Microsoft Windows 10 (1507) Compatibility with EIZO Software
September 16, 2015 OS X El Capitan (10.11) Compatibility with EIZO Software
February 6, 2015 OS X Yosemite (10.10) Compatibility with EIZO Software
October 25, 2013 Microsoft Windows 8.1 Compatibility with EIZO Software
October 25, 2012 EIZO Software Compatibility with Microsoft Windows 8
March 7, 2012 Compatibility with Thunderbolt of Mac mini and MacBook Air
August 1, 2011 Compatibility with Mac Thunderbolt of MacBook Pro
November 1, 2010 EIZO Software Compatibility with Microsoft Windows 7
October 1, 2009 Cautions on Using EIZO ScreenSlicer on Windows 7
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