FAQ | EIZO CORPORATION

Support

FAQs

There is a clicking noise coming from the monitor.

This noise is caused by the slight expansion and contraction of the product's structural material due to changes in room temperature.

It is not a malfunction and does not affect the life of the product or its characteristics.

▼ Model：CS230 FAQ ranking

No.	Question	Category	Date
1	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	April 17, 2025
2	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge FORIS DuraVision RadiForce	January 20, 2015
3	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	January 7, 2022
4	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge FORIS RadiForce	January 5, 2015
5	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan ColorEdge FORIS	February 7, 2023
6	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
7	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
8	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	FlexScan ColorEdge RadiForce	August 21, 2015
9	Why the signal error is displayed and there are no imag…▼ Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?	FlexScan ColorEdge FORIS	March 10, 2016
10	ColorNavigator 7 language pack (zip file) automatically…▼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
11	When using ColorEdge calibrated by ColorNavigator 6 and…▼ When using ColorEdge calibrated by ColorNavigator 6 and Chrome version.68 or later, colors not displayed correctly.	ColorEdge	February 21, 2019
12	Why doesn't ColorNavigator Ver.5 start in multi-m…▼ Why doesn't ColorNavigator Ver.5 start in multi-monitor environment?	ColorEdge	May 1, 2015
13	Why doesn't ColorNavigator recognize a ColorMunki …▼ Why doesn't ColorNavigator recognize a ColorMunki sensor?	ColorEdge
14	In some applications, tone characteristics and the colo…▼ In some applications, tone characteristics and the color of the image are not displayed correctly causing low tones to appear lost.	ColorEdge	April 6, 2016
15	Can I calibrate ColorEdge monitors with non-EIZO calibr…▼ Can I calibrate ColorEdge monitors with non-EIZO calibration sensors such as the Eye-One series, Spyder or others?	ColorEdge
16	What is the difference between a built-in calibration s…▼ What is the difference between a built-in calibration sensor and a built-in correction sensor?	ColorEdge	June 4, 2013
17	ColorNavigator has a show pattern function. What does e…▼ ColorNavigator has a show pattern function. What does each pattern mean?	ColorEdge
18	What is the CAL alert function?	ColorEdge
19	Can I generate monitor profiles with ColorNavigator?	ColorEdge
20	Does ColorNavigator support ColorMunki?	ColorEdge

▼ Model：CS230 Latest updates

No.	Question	Category	Date
1	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
2	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	January 7, 2022
3	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
4	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	April 17, 2025
5	ColorNavigator 7 language pack (zip file) automatically…▼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
6	When using ColorEdge calibrated by ColorNavigator 6 and…▼ When using ColorEdge calibrated by ColorNavigator 6 and Chrome version.68 or later, colors not displayed correctly.	ColorEdge	February 21, 2019
7	In some applications, tone characteristics and the colo…▼ In some applications, tone characteristics and the color of the image are not displayed correctly causing low tones to appear lost.	ColorEdge	April 6, 2016
8	Why the signal error is displayed and there are no imag…▼ Why the signal error is displayed and there are no image on the screen, when playing Blu-ray video on the player device connected via HDMI?	FlexScan ColorEdge FORIS	March 10, 2016
9	The monitor connected via DisplayPort does not show any…▼ The monitor connected via DisplayPort does not show any image.	FlexScan ColorEdge RadiForce	August 21, 2015
10	Why doesn't ColorNavigator Ver.5 start in multi-m…▼ Why doesn't ColorNavigator Ver.5 start in multi-monitor environment?	ColorEdge	May 1, 2015
11	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge FORIS DuraVision RadiForce	January 20, 2015
12	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge FORIS RadiForce	January 5, 2015
13	What is the difference between a built-in calibration s…▼ What is the difference between a built-in calibration sensor and a built-in correction sensor?	ColorEdge	June 4, 2013
14	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan ColorEdge FORIS	February 7, 2023
15	The installation message of JAVA runtime appears when I…▼ The installation message of JAVA runtime appears when I connect the DTP94/DTP94B colorimeter to the Mac with Mac OS X 10.7 or later.	ColorEdge	September 20, 2013
16	Can I generate monitor profiles with ColorNavigator?	ColorEdge
17	Can I calibrate ColorEdge monitors with non-EIZO calibr…▼ Can I calibrate ColorEdge monitors with non-EIZO calibration sensors such as the Eye-One series, Spyder or others?	ColorEdge
18	If I use a ColorEdge monitor with ColorNavigator, can I…▼ If I use a ColorEdge monitor with ColorNavigator, can I simulate the colors of printed materials on the screen?	ColorEdge
19	Does ColorNavigator support ColorMunki?	ColorEdge
20	What is the CAL alert function?	ColorEdge

Keyword	Order	Show Items
Product Category	Type of Information